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Baptist Health Urgent Care

4.8 out of 5 · 8,020 reviews

Urgent Care • Jacksonville, AR • Twenty-Two Convenient Locations locations

Clinic Type

Urgent Care

Address

—

Phone

+15016289212

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

911 or ER for life-threatening conditions

Services Offered

  • Urgent care
  • Walk-in care
  • Non-emergency urgent care
  • Treatment for common illnesses
  • Treatment for minor injuries

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.7 out of 5 stars (1,920 reviews)
  • Solv Health: 4.78 out of 5 stars (6,100+ reviews)
  • Facebook: 98% recommend (27 reviews)

Patients praise

  • Efficient and quick service delivery
  • Friendly, compassionate, and professional staff/nurses
  • Convenience of online appointment scheduling
  • Clean and safe facility environment
  • Thorough medical assessments and clear communication of results

Common complaints

  • Issues with billing, refunds, and insurance processing
  • Reports of long wait times or poor front-desk service experiences
  • Perceived lack of communication or bedside manner by some staff members
  • Limitations on services provided (e.g., restrictions on treating infants under 6 months)

"Everyone went above and beyond with my care. Staff is extremely nice and professional. The nurse practitioner took time and discussed my options."

— Birdeye (user review)

"They charged me $170.00 dollars even though i had insurance... 3 months later and i have not been refunded my money."

— Birdeye (user review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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