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Star Medical Clinic

4.1 out of 5 · 155 reviews

Urgent Care • Jacksonville, NC • Since 2016

About

Star Medical Clinic PLLC is a family-focused primary and urgent care medical practice in Jacksonville, North Carolina. Key points: - Services: Primary care and urgent care for all ages (infants to elderly); includes occupational health. - Experience: Over 30 years in the medical field; clinic established in 2016. - Ownership/Structure: Partnership; employs 4 staff members. - Contact & Access: Accepts both appointments and walk-ins. Phone numbers: 910-333-0513, 910-333-0283. - Location: Headquarters in Jacksonville, NC; homepage starmedicalclinic.com. - Aliases: Star Medical Clinic PLLC; Star Medical Clinic Primary & Urgent Care.

Clinic Type

Urgent Care

Address

461 Western Blvd, Ste 122, Jacksonville, North Carolina 28546, US

Phone

910-333-0283

Email

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Opening Hours

8:00am – 7:00pm (varies by day per location in highlights); also 9:00am – 6:00pm listed in some sections

Services Offered

  • Primary and Urgent Care
  • Prevention & Wellness
  • Occupational Health
  • Work / Sports / DOT Physicals
  • Allergy Testing
  • Onsite X-ray
  • Minor Ambulatory Procedures
  • Women's Health
  • Men's Health
  • PFT Testing
  • Pregnancy tests
  • Breast & Pap exam
  • Workmen Compensation care

Technology & Equipment

  • Onsite X-ray
  • PFT Testing

Team

  • Frank Lovato, PA — PA

Insurance & Payment

  • Tricare Standard
  • Tricare Prime
  • Cigna
  • Aetna
  • Medcost
  • Multiplan
  • United Healthcare
  • Medicaid
  • Medicare

We now accept all insurances including Tricare Standard and Tricare Prime, Cigna, Aetna, Medcost, Multiplan, United Health Care, Medicaid, Medicare etc.

self-pay, insurance

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.4 / 5 (48 reviews)
  • Facebook: 3.5 / 5
  • Vitals: 4.8 / 5 (107 reviews)

Patients praise

  • friendly and compassionate staff
  • efficient and fast service mentioned by some patients
  • personalized and attentive care

Common complaints

  • long wait times
  • unprofessional or rude staff behavior mentioned in some reviews
  • cleanliness concerns regarding facilities

"do not go here. they don't know what they're doing. if i could get a negative star i would.. and they were so rude to ..."

— Yelp review

"I have to say this medical office is wonderful. The care you get here is like you are apart of there family. I feel safe at this clinic and i know all my medical concerns will be taken care of."

— Clinic website testimonials

"I would've given better stars for the girl who met me at the door was really nice. However the chairs were so gross and were cloth."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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