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Family Medicine in Jamestown, NY - Find a UPMC Provider

4.7 out of 5 · 391 reviews

Family Medicine • Jamestown, NY • 4-5 locations within Jamestown/Salamanca area locations

About

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Clinic Type

Family Medicine

Address

15 South Main Street, Suite 250, Jamestown, NY 14701

Phone

-800-533-8762 between 8 a.m. and 5 p.m.

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://providers.upmc.com/specialty/Family%20Medicine/near/Jamestown%2C%20NY?page=1

Emergency Care

Crisis Lifeline; Emergency Care mentioned but not a dedicated service listed

Services Offered

Family Medicine
Primary Care
Clinic/Provider Network
GLPP Family Medicine - Jamestown
GLPP Internal Medicine - Jamestown

Team

Catherine E. Powers, null — MD
Julia Mercy Clark, null — PA-C
Jerry Varghese Thuthik John, null — MD
Brynlynn Daniel Pitt, null — MD
Kathryn Ann Sharples, null — PA-C
Robert J. Bailey, null — MD
Christopher G. Hayes, null — MD
Zachary Todd Eklum, null — MD
Kaitlin Ames, null — DO
Vanessa Gayatri Ramlal, null — MD
Christopher Suvicha Somsook, null — DO
Adnan Munir, null — MD

Insurance & Payment

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Languages Spoken

English

Social Media

Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

UPMC Provider Portal (Dr. Kaitlin Ames): 4.8 out of 5 (358 ratings, 71 reviews)
UPMC Provider Portal (Kathryn Ann Sharples, PA-C): 4.7 out of 5 (240 ratings, 35 reviews)
UPMC Provider Portal (Dr. Robert J. Bailey): 4.9 out of 5 (501 ratings, 109 reviews)
Healthgrades (Dr. Catherine Powers): 3.6 out of 5 (8 reviews)
Healthgrades (Dr. Zachary Eklum): 3 out of 5 (Not explicitly stated)
UPMC Provider Portal (Julia Mercy Clark, PA-C): 4.8 out of 5 (151 ratings, 35 reviews)
Healthgrades (Dr. Wolf-Dieter Krahn): 4.9 out of 5 (7 reviews)

Patients praise

Thoroughness in examinations and explanations of medical conditions
Providers who listen well and answer questions patiently
Efficient referral processes and follow-up care
Professionalism and knowledge of staff/providers
Availability of Advanced Practice Providers (PAs/NPs) for timely access

Common complaints

Perceived arrogance or dismissiveness by some providers
Reports of feeling rushed during appointments
Concerns regarding lack of compassion or empathy from certain staff
Wait times in exam rooms

"By the time I left I was an educated willing participant in the med adjustment schedule he made for me. He was very thorough and I am grateful for his no B/S approach."

— UPMC Provider Portal (Dr. Robert J. Bailey)

"When I raised questions and concerns about my treatment with Dr. Eklum, I found him to be arrogant and dismissive."

— Healthgrades (Dr. Zachary Eklum)

"Julia was amazing, listened to me and help me come up with solutions to try."

— UPMC Provider Portal (Julia Mercy Clark, PA-C)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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