Essentia Health-Jamestown Clinic
Laboratory Services • Jamestown, ND
About
Lab Services - Essentia Health-Jamestown Clinic in Jamestown, North Dakota offers laboratory services including medical lab testing, phlebotomy, specimen collection, and COVID-19 testing. The clinic is located at 2430 20th St SW and operates Monday through Friday from 8:00 AM to 5:00 PM, with free parking available on the south side of Jamestown Regional Medical Center.
Clinic Type
Laboratory Services
Address
2430 20th St SW, Jamestown, ND 58401
Phone
701-253-5402
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Opening Hours
Monday - Friday: 8:00 AM - 5:00 PM (Call for holiday hours)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for making an appointment?
Monday - Friday: 8:00 AM - 5:00 PM. Call for holiday hours.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- muphoenix.eu (Google My Business snapshot): 3.5/5 average opinion (8 reviews) (8 reviews)
- WebMD (Dr. James Torrance): 5.0/5 average rating (Dr. James Torrance) (19 ratings; 10 reviews shown)
- Essentia Health provider page (Shaina Topp): 4.8/5 patient rating (120 reviews)
Patients praise
- Praise for listening skills and compassionate care (example: Dr. James Torrance reviews on WebMD).
- High patient ratings for at least some providers listed on Essentia Health (e.g., Shaina Topp 4.8/5).
Common complaints
- Complaints about long wait times and blood draw delays/coordination (reported in a 1/5 review narrative).
- Complaints about rude or disrespectful staff behavior (e.g., lab technician rude/not listening; dragging child narrative).
- Complaints about ignored messages/refusal to acknowledge patient presence (reported in review narrative).
"“I brought my 2 and 4 year old to an appointment… A little over 2 hours later… they weren’t fully done because they needed blood drawn.”"
— muphoenix.eu review excerpt"“If there could be no stars I would give it. Dr. Torrance has ignored all my messages with my child's health…”"
— muphoenix.eu review excerpt"“The lab technician Patty is rude and doesn't listen to the patient. I will never let her draw blood from me again.”"
— muphoenix.eu review excerptSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medical Laboratory Technician or Scientist - Jamestown, ND — May 7, 2026
- Awards & Recognition | Essentia Health — Jul 28, 2025
- Weather-related announcements in Jamestown area - Jamestown Sun | News, weather, sports from Jamestown North Dakota — Dec 9, 2025
- PHYSICIAN - Family Medicine (OB Required) - Jamestown, ND — Nov 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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