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Urology Centers of Alabama

4.8 out of 5 · 272 reviews

Urology • Jasper, AL

About

Urology Centers of Alabama is a private medical practice-based urology group headquartered in Homewood, AL, with a long-standing presence (over 60 years) and about 35 urologists, radiation oncologists, oncologists, and related staff across multiple Alabama offices. They offer comprehensive, patient-centered urologic care using advanced technology, including urology, urogynecology, prostate cancer and bladder/kidney stone treatments, erectile dysfunction, incontinence, and related services. Current job postings indicate active recruitment across roles such as urologists, radiation oncologists, nurses, and support staff. Their listed office locations include sites in Birmingham, Alabaster, and surrounding areas in the Birmingham metro region. Contact: 205-930-0920 or 205-445-0115.

Clinic Type

Urology

Address

3485 Independence Drive, Homewood, Alabama 35209, US

Phone

205-930-0920

Email

raderholt@urologyal.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Alan McCool): 4.3 out of 5 stars (Healthgrades) (15 reviews)
  • Vitals (Dr. Alan McCool): 4.8 out of 5 stars (Vitals) (5 reviews)
  • Birdeye (Urology Centers of Alabama): 4.8 out of 5 stars (272 reviews (aggregated))
  • Better Business Bureau (BBB): A+ rating (Note: Not accredited) (N/A)

Patients praise

  • Many patients praise individual physicians for professionalism and knowledge
  • High overall star ratings on several review platforms for the broader practice
  • Effective surgical outcomes reported by some patients

Common complaints

  • Long wait times for appointments and lab work
  • Concerns regarding staff communication and responsiveness
  • Occasional difficulty with appointment scheduling and overbooking
  • Some patients report dissatisfaction with medical outcomes or explanation of care plans

"Just yesterday had a 10 o'clock appointment for Lab work walked in 9:40 at 10:39 i ask how much longer will be i was told 5 mins 15 minutes later I'm call back,9 people came after me were call back right away . It's like this ever time, I don't feel like the staff care for my health."

— Healthgrades review of Dr. Alan McCool

"Dr McCool is the greatest. He did my husbands prostectomy in 2009 then in 2010 he did a penile implant... So if anyone reading this review has any doubt abt Dr McCool set your mind at ease and don’t hesitate and go see him. You will not regret it."

— Vitals review of Dr. Alan McCool

"Dr. Kitchens has WAY too many patients now. Totally overbooked. Getting in to see her is virtually impossible... Wait time use to be under 20 minutes now it’s almost an hour. Sadly it’s not like it use to be."

— Birdeye review of Urology Centers of Alabama

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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