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SOFHA Imaging Center

4.9 out of 5 · 499 reviews

Radiology • Johnson City, TN • 1 (Imaging Center within SOFHA) locations

About

Summary: - The Imaging Center for State of Franklin Healthcare Associates (SOFHA) in Johnson City, TN, is part of the SOFHA network, which covers wellness, pediatrics, clinical lab services, internal medicine, and medical services. - SOFHA (Johnson City Pediatrics) operates three offices in Johnson City, TN, and reports health-care services across its network, including imaging-related diagnostics as part of its medical services. - Recent leadership news: SOFHA named a new Chief Financial Officer (CFO) in mid-June 2026, highlighting organizational changes at the corporate level. Key context: - SOFHA is a public healthcare organization headquartered in Johnson City, Tennessee, offering pediatric and broader medical services. - Website: sofha.net; contact: help@sofha.org; main phone: (423) 794-5500. - Office locations include 301 Med Tech Pkwy and 615 N State Of Franklin Rd in Johnson City, TN. Note: The provided content does not include detailed imaging center specifics (services, equipment, hours).

Clinic Type

Radiology

Address

301 Med Tech Pkwy, Johnson City, TN 37604, US

Phone

+1(423) 433-6550

Email

help@sofha.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Imaging
  • MRI
  • US (Ultrasound)
  • CT
  • Radiology imaging services
  • Evening imaging services (MRI, US and CT)
  • Outpatient imaging

Technology & Equipment

  • MRI
  • CT
  • Ultrasound
  • Radiology imaging

Team

  • Rhett Austin — M.D.
  • Ethel O’Neal — M.D.
  • Raymond Kohne — M.D.

Insurance & Payment

—

Savings plan: Not specified

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (SOFHA Imaging Center): 4.9/5 (499)
  • Birdeye (Corporate Offices): 4.7/5 (931)

Patients praise

  • High satisfaction specifically with Imaging Center staff professionalism and kindness
  • Efficiency and minimal wait times at the Imaging Center
  • Clean, modern, and comfortable facility environments
  • Cost-effectiveness compared to other local providers

Common complaints

  • Concerns regarding mass exodus of physicians and impact on patient care continuum
  • Complaints about administrative, billing, and scheduling procedures
  • Reports of dismissive staff behavior in some departments
  • Allegations of limited or impersonal care in some practice areas

"I would give this entire facility and their Staff an 11 out of 10 if I could. Flawless experience from making the appointment to receiving my results. If you HAVE to get Imaging done, this is THE PLACE to do it."

— LocalityBiz review

"From the scheduling call, stopping to pick up contrast through the test there wasn't a hint of problem. Direction for test prep was clear. Staff was kind and fun to deal with.Customer for life."

— ScoreDoc review

"A lot of people are scared. I'm scared... All we want is want transparency. I'm not upset with SOFHA, I’m not upset with any physicians. The care that I have gotten there has been phenomenal and I’m very appreciative of them."

— WCYB News report featuring patient comments on physician turnover

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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