The Caudle Center
Women's Health • Johnson City, TN
About
The Caudle Center in Johnson City, TN is a medical spa offering comprehensive women's health services and cosmetic procedures. Services include laser treatments, hormone replacement therapy, vaginal rejuvenation, weight loss programs, and various aesthetic procedures performed by Dr. Scott Caudle and his clinical team.
Clinic Type
Women's Health
Address
—
Phone
(423) 926-2400
manager@thecaudlecenter.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (State of Franklin OB/GYN Specialists): 4.7/5 stars (1,164 reviews) (1,164)
- RealPatientRatings (Kristin Allison): 4.6/5 stars (189 reviews) (189)
- Birdeye (Ballad Health Medical Associates OB/GYN): 3.8/5 stars (79 reviews) (79)
Patients praise
- High satisfaction with clinical knowledge and bedside manner of specific providers (e.g., Kristin Allison, Jessica Helminen)
- Positive experiences with individual prenatal and wellness care
- Efficient and professional staff experiences at specific clinics
Common complaints
- Long wait times for appointments and during visits
- Difficulty reaching providers or staff by phone
- Perceived lack of compassion or dismissive bedside manner from some providers
- Issues with office communication and record management
- Reports of long delays for appointments/insufficient scheduling availability
"They make you wait in a room for 3 hours. ... they dismiss you from the practice! ... they treat you like garbage and will just dump you without proper care!"
— Birdeye user review for State of Franklin OB/GYN Specialists"Most of these bad reviews are ridiculous.. Wait times are fine compared to other places, the receptionists are very nice, and the nurses are too... Im now in my second pregnancy with them and theyre great as usual!"
— User review for ETSU Health OBGYN"Patients consistently praise Jessica Helminen for her exceptional care, describing her as extremely knowledgeable, professional, and genuinely compassionate."
— RealPatientRatings review profile for Jessica HelminenSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New healthcare business opening in Johnson City | WJHL | Tri-Cities News & Weather — Feb 13, 2026
- Meet the New Hamblen Women’s Care Team - Covenant Health — Jan 21, 2026
- New direct primary care clinic set to open in Johnson City | WJHL | Tri-Cities News & Weather — Feb 11, 2026
- Sponsored Content: HMG Health Matters: Importance of Well-Woman Exams | WJHL | Tri-Cities News & Weather — May 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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