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Symetria Recovery

4.1 out of 5 · 41 reviews

Addiction Medicine • Joliet, IL • Since 2006 • 1 (Joliet, IL) locations

About

Symetria Recovery is a nationwide addiction treatment provider with 19 US offices, including a Joliet, IL location. Key details: - Services: Outpatient addiction treatment with medication-assisted treatment options (MAT) such as methadone, Suboxone, and Vivitrol; supports alcohol and drug rehab, opiate detox, and intensive outpatient programs (IOP). - Care model: Insurance-covered, outpatient program backed by hundreds of 5-star reviews. - Experience: Founded in 2006; headquarters in Naperville, IL; employs about 87 staff. - Joliet presence: Located at 229 N Hammes Ave, Joliet, IL 60435.

Clinic Type

Addiction Medicine

Address

Joliet clinic (Illinois)

Phone

+1-866-287-5921

Email

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Opening Hours

Monday to Saturday with early morning options

Emergency Care

Call 866-287-5921 for Immediate Relief

Services Offered

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Insurance & Payment

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Illinois Department of Human Services A-5218-0007-A CARF 291153 (accreditations mentioned)

Languages Spoken

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FAQs

What does the admissions process look like at Symetria Recovery® in Joliet?

The process starts with a simple phone call. Quickly explain what you’re looking for and get all the information you need to make a decision. In most cases, you can also get scheduled to come into the clinic the same day.

Awards & Accreditations

  • CARF 291153
  • Illinois Department of Human Services A-5218-0007-A

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Stepping Stones Inc: 4/5 stars (36 reviews)
  • Symetria Recovery Joliet: 4.8/5 to 5/5 stars (5 to 39 reviews (varies by platform))

Patients praise

  • Compassionate and dedicated staff
  • Effective recovery tools and peer support groups
  • Access to medication-assisted treatment (MAT) and evidence-based care
  • Supportive community atmosphere

Common complaints

  • Inconsistent structure and communication (Stepping Stones)
  • Reports of unprofessional, rude, and dismissive staff (Family Guidance Centers)
  • Concerns about medical dosing accuracy (Family Guidance Centers)
  • Facility environment issues including cleanliness and atmosphere (Family Guidance Centers)

"Absolutely by far the most unprofessional place I have ever stepped foot in... They speak to their clients extremely disrespectful."

— Family Guidance Centers review

"The facility is clean and the staff is amazing."

— Stepping Stones Inc review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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