Duly Health and Care
Urgent Care • Joliet, IL
About
Immediate Care Centers is a walk-in urgent care clinic located at 2100 Glenwood Avenue in Joliet, Illinois. The clinic treats conditions including abdominal pain, allergic reactions, and animal bites, and offers diagnostic services such as comprehensive lab services, CT, IV therapy, and ultrasound.
Clinic Type
Urgent Care
Address
2100 Glenwood Avenue, Joliet, IL 60435
Phone
+1-888-693-6437
duly@mrocorp.com
Opening Hours
Hours of Operation
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Duly Health and Care): 4.4 out of 5 stars (296 reviews)
- Urgent Care Map (Physicians Immediate Care): 4.3 out of 5 stars (1,052 reviews)
Patients praise
- Knowledgeable and kind providers who take time to explain conditions
- Efficient and friendly front-desk staff in many instances
- Convenient walk-in access and flexible hours for urgent medical needs
- Well-organized facilities and clean environments
Common complaints
- Long wait times, even with appointments or after checking in online
- Concerns regarding billing practices, including unexpected fees and collections issues
- Inconsistent communication from staff, including unresponsiveness to phone calls or messages
- Perceived unprofessionalism or lack of empathy from some medical staff members
"Tahir Jaffery in quick care was amazing! Honest, kind and responsive to my issues! ... I am so grateful!"
— Birdeye review for Duly Health and Care"My experience with Physicians Immediate Care on Larkin in Joliet was awful starting the moment I was taken in the back. It was almost 2 hours of waiting ... The tests all had immediate results! They couldn't wrap their head around my medical history..."
— PissedConsumer review for Physicians Immediate Care"Steer clear. Billed for physician services not performed ... They refuse to correct the error and then sent my account to collections."
— LocalityBiz review for Duly Health and CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Immediate Care - Endeavor Health — Aug 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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