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St. Bernards Healthcare

4 out of 5 · 37 reviews

Orthopedics • Jonesboro, AR • Since 1900 • Multiple in NE Arkansas locations

About

St. Bernards Healthcare in Jonesboro, AR is a nonprofit, premier hospital system founded in 1900 and headquartered in Jonesboro. It operates St. Bernards Medical Center, a major referral hospital with four centers of excellence: Heartcare, Cancer Treatment, Women’s and Children’s Services, and Senior Services. The system emphasizes holistic, person-dignity–focused care and invests in leadership to enhance patient care. Its orthopedic relevance is connected to its comprehensive services across its four centers, though specific orthopedic programs aren’t detailed in the provided content. The organization employs about 653 people and has annual revenue around $1.3 billion. Main contact: 870-207-7300.

Clinic Type

Orthopedics

Address

1010 S Main St, Jonesboro, AR 72401

Phone

870-932-1820

Email

quality@sbrmc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedics
  • Arthroscopy
  • Joint replacement
  • Shoulder arthroscopy
  • Rotator cuff repair
  • Labrum treatment
  • Physical therapy
  • Rehabilitation

Technology & Equipment

  • Advanced joint replacement technology
  • Arthroscopy equipment

Team

  • Orthopedic surgeons — Medical team

Insurance & Payment

—

Languages Spoken

—

FAQs

Ask for a Referral

Ask your doctor for a referral to an orthopedic surgeon. After we receive the referral, we’ll call you to make an appointment.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Orthopedic Surgeons at St. Bernards): 4 out of 5 stars (37 reviews)
  • WebMD (Dr. John Ball, Orthopedic Surgeon): 4.5 out of 5 stars (13 ratings)

Patients praise

  • Professional medical staff with significant experience in orthopedic care
  • Generally well-regarded patient experience ratings for specific orthopedic providers
  • High overall satisfaction in some specialty areas and clinics associated with the system

Common complaints

  • Reports of dismissive or rude interactions with staff
  • Concerns regarding billing processes and transparency
  • Occasional complaints about administrative errors, such as incorrect reports or procedural delays

"They dismissed me and were very rude. They refused to do a transvaginal ultrasound. I was in severe pain and nothing was done."

— Yelp review for St. Bernards Medical Center

"Incorrect report sent to my doctor!! ... I called St. Bernard's to complain, and I get a call back saying there WAS a nodule, but they messed up on my report."

— Birdeye review for St. Bernards Imaging Center

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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