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Bartlett Family Medicine

4.5 out of 5 · 186 reviews

Family Medicine • Juneau, AK • Since 1886

About

Bartlett Regional Hospital (BRH) in Juneau, Alaska, is the city’s only hospital and emergency department, serving as a nonprofit, private-owned facility established in 1886. Key details: - Location: 3260 Hospital Drive, Juneau, AK 99801 - Ownership: City and Borough of Juneau-owned/private nonprofit - Services: General hospital with an Emergency Department (Level IV Trauma Center); inpatient beds (45) and long-term care via Wildflower Court (61 beds) acquired in July 2023 - Staff & finances: About 168 employees; annual revenue around $42.6 million - Contact: Phone 907-796-8900 - Additional notes: Also known as Bartlett Memorial Hospital in some references; operates as the only hospital and ED in Juneau If you’re specifically seeking primary care options at BRH, this summary indicates BRH’s role as a hospital system with an ED but does not list dedicated BRH primary care clinics.

Clinic Type

Family Medicine

Address

Mendenhall Valley, Juneau, Alaska

Phone

+19077892910

Email

riskmanager@bartletthospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine
  • Medical exams for CMV/CDL drivers
  • USCG medical exams (MMC)

Team

  • Dr. Murray Buttner, MD (implied) — Certified medical examiner for CMV/CDL drivers; USCG medical exams (MMC) provider

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • HCAHPS/Care Compare: 90 out of 100 (170 surveys completed)
  • Healthgrades: 76% recommend
  • Vivian Health: 4.3 out of 5 (16 reviews)

Patients praise

  • friendly and professional staff (doctors, nurses, CNAs)
  • effective communication from some providers
  • quick emergency services response times
  • improved quality of food and hospital amenities

Common complaints

  • perceived lack of follow-up care for out-of-town patients
  • dissatisfaction with treatment effectiveness for specific conditions
  • requests for medication denied by provider

"The 3rd floor Doctors, Nurses CNAs and Housekeepers was all amazing caring individuals with hearts of gold. The food has improved 1000% since last time Husband was in here."

— LocalityBiz patient review

"No reason to go to the dr if she is not going to help."

— LocalityBiz patient review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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