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Windward Urgent Care Services, LLC

4.1 out of 5 · 68 reviews

Urgent Care • Kaneohe, HI • Since 1945

About

Windward Urgent Care Services, LLC appears to be a separate urgent care entity and not a Kaiser Permanente facility. Kaiser Permanente is a nonprofit integrated health plan and provider network headquartered in Oakland, CA, serving over 12.7 million members with 39 hospitals and 734+ locations across several states and D.C. It operates under Kaiser Foundation Health Plan, Inc. and related entities, and is not listed as a facility in Kaneohe, Hawaii.

Clinic Type

Urgent Care

Address

46-001 Kamehameha Hwy, Ste 107

Phone

808-234-1094

Email

directoryupdate-hi@kp.org

Opening Hours

8 a.m. to 7 p.m.

Emergency Care

Emergency is not available

Services Offered

  • Urgent Care
  • Emergency care (not available)
  • After hours care (not available)
  • Pharmacy (not available)
  • Affiliated urgent care services

Insurance & Payment

  • HMO
  • Medicaid (QUEST)
  • Senior Advantage

Languages Spoken

—

FAQs

What are the hours for this location?

8 a.m. to 7 p.m.

Is emergency care available at this location?

Emergency is not available

Is urgent care available at this location?

Urgent Care is available

Are after hours care or pharmacy available at this location?

After Hours Care is not available; Pharmacy is not available

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • urgentcaremap.health: 4.1/5 stars (68 reviews)
  • MapQuest: N/A (4 reviews)

Patients praise

  • Friendly and pleasant staff
  • Clean office environment
  • Prompt initial service for some patients

Common complaints

  • Does not accept Kaiser Permanente insurance
  • Long wait times despite low patient volume
  • Perceived dismissiveness or lack of thorough assessment by medical staff
  • Issues with follow-through on referrals or medications

"NOTE: They DONT take Kaiser insurance. If you ARE a Kaiser member please seek medical ..."

— Yelp

"Staff was friendly, office was clean, and they offer fast service, but very unfortunately I did not receive the care that was necessary."

— kaneohe-hawaii.uscompanies.net

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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