Prime Illinois Medical Group
Family Medicine • Kankakee, IL • 3 (Kankakee - 555 W. Court St. Ste 406A; Kankakee - 455 W. Court Street, Suite 400; Manteno - 501 S. Locust) locations
About
Prime Illinois Medical Group's Family Medicine practice in Kankakee, Illinois, affiliated with St. Mary's Hospital, provides comprehensive primary care for all ages from infants to seniors. Services include preventive care, chronic disease management, acute illness treatment, immunizations, wellness screenings, routine check-ups, school and sports physicals, and virtual visits. The practice accepts walk-ins and same-day urgent visits at three locations in Kankakee and Manteno.
Clinic Type
Family Medicine
Address
555 W. Court St. Ste 406A, Kankakee, IL 60901; 455 W. Court Street, Suite 400, Kankakee, IL 60901; 501 S. Locust, Manteno, IL 60950
Phone
815-936-5186
MyChartHelp@Primehealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes—virtual visits mentioned
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not specified beyond general statement that most major insurance plans are accepted.
Appointment requests online, Walk-ins, Phone appointments, Online bill/pay options referenced via external links
Languages Spoken
FAQs
What services are offered under Family Medicine?
Comprehensive primary care for all ages including preventive care, chronic disease management, acute illness treatment, immunizations, wellness screenings, and routine check-ups.
Do I need an appointment for urgent issues?
While we encourage scheduling appointments, we do our best to accommodate same-day visits for urgent needs. Please call ahead for availability.
How do I schedule an appointment with a family doctor in Kankakee?
Appointments can be made by calling our Family Practice department directly or using our online appointment request form. We accept most major insurance plans.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- St. Mary's Hospital (general facility): 71% of patients rated the hospital 9 or 10; 73% would recommend the hospital (Based on standardized national survey data (HCAHPS))
- Dr. Kafila Suleiman (Healthgrades): 5.0/5.0 (3 ratings)
- Dr. Fred Richardson (WebMD): 4.5/5.0 (13 ratings)
- Dr. Thomas Wroblewski (WebMD): 5.0/5.0 (14 ratings)
Patients praise
- Compassionate and attentive care from individual physicians
- Clear communication and explanation of conditions by doctors
- Professionalism and expertise of medical staff
- Good hospital-level patient experience ratings (e.g., higher than national averages)
Common complaints
- Long wait times in emergency or office settings
- Rudeness or dismissiveness from administrative and phone support staff
- Difficulties with medication refills and communication regarding care plans
- Limited availability for follow-up appointments
"She could not jave been more satisfied with the care and compassion from Dr. Sulaiman. We are so lucky grandma was in such wonderful and capable care."
— Healthgrades (Dr. Kafila Suleiman review)"Dr. Chandan is a uncaring, inhumane and horrible person I wouldn't even associate him as a doctor. One who cares for the sick needs compassion which he is severely lacking!!!"
— Vitals (Dr. Naresh Chandan review)"Easily the worst phone call with a medical provider i've ever had... If this is any indication of their medical service, god help anyone that gets treated there."
— MedicalRecords.com (St. Mary's Hospital)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New family medicine physician joins Riverside Healthcare in Kankakee – Shaw Local — Sep 18, 2025
- Maryann Kelly, MD Joins Primary Care | Riverside Healthcare — Apr 15, 2026
- Harpreet Virk, MD Joins the Riverside Primary Care Team | Riverside Healthcare — Sep 10, 2025
- Princy George, MD Joins the Riverside Primary Care Team | Riverside Healthcare — Sep 4, 2025
- Prime Healthcare Illinois Hospitals Named to Becker’s “100 Great Community Hospitals” List - St. Mary's Hospital — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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