Riverside Immediate Care Kankakee
Urgent Care / Immediate Care • Kankakee, IL • Since 1964 • 1 (location inside Pavilion at 375 N. Wall Street) locations
About
Riverside Healthcare offers Immediate Care and walk-in services in Kankakee as part of its Riverside Medical Group. Highlights: - Part of Riverside Healthcare, a nonprofit, integrated health system based in Kankakee, IL (founded 1964). - Locations: 350 N. Wall Street, Kankakee, IL 60901 (HQ) and other regional offices; Immediate Care is available in the Kankakee area as part of the system’s urgent/walk-in care options. - Services: In addition to immediate care, the system provides comprehensive hospital care (Riverside Medical Center, a Magnet-recognized 312-bed hospital) with heart, cancer, neurosurgery, orthopedics, and trauma programs. - Contact: Main phone listed as (815) 933-1671.
Clinic Type
Urgent Care / Immediate Care
Address
375 N. Wall Street, Kankakee, IL 60901
Phone
(815) 401-4603
mcollins@rhc.net
Opening Hours
Weekdays until 8:30 p.m.; Weekends until 6:30 p.m. (plus holiday hours 9:00 a.m.–1:00 p.m. on most holidays; closed Christmas Day and Easter)
Telehealth
MyChart scheduling and myRiverside app to check wait times
Emergency Care
Non-emergency urgent care; not a hospital ER
Services Offered
Insurance & Payment
Check full list of accepted plans on site or call for confirmation
Not specified in page, Insurance, Pay My Bill Online, Financial Assistance
Languages Spoken
FAQs
What services are available at Riverside Immediate Care Kankakee?
Immediate care and walk-in treatment for non-emergency illnesses and injuries; diagnostic services and occupational medicine on site; open to patients 18 months and older; MyChart or myRiverside app to check wait times.
What are the hours for Riverside Immediate Care in Kankakee?
Open 10:00am to 8:30pm on weekdays and 10:00am to 6:30pm on weekends (subject to holiday hours).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9/5 (10 reviews)
- Riverside Healthcare Patient Satisfaction Ratings: 4.9/5 (24 reviews (specifically for NP Hilda Kina))
Patients praise
- professional and thorough clinical care from some staff members
- compassionate and friendly providers like Nurse Practitioner Hilda Kina
- effective treatment plans explained clearly
- convenience of 7-day-a-week walk-in service and on-site diagnostics
Common complaints
- reports of poor bedside manner from some providers
- complaints regarding wait times for appointments and walk-ins
- issues with administrative communication and front desk staff friendliness
- perceived difficulties in obtaining valid prescriptions
- concerns about billing/pricing transparency
"Never a bad experience at RMC Immediate Care! NP Hilda is ultimately the best!"
— Riverside Healthcare Patient Satisfaction Ratings"From check in to check out had wonderful care. Staff is professional and pleasant."
— Birdeye user review"This office doesn't value people time at all.you get scheduled for a time but don't expect to be seen for over an hour or two later."
— Kankakee-Illinois.uscompanies.net user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ER, Immediate Care, or Primary Care | Riverside Healthcare — Dec 11, 2025
- Riverside Healthcare opens fifth Immediate Care location in Bourbonnais – Shaw Local — Feb 25, 2026
- Riverside Healthcare — Feb 11, 2026
- New Immediate Care, WorkForce Health location opens in Bourbonnais | Riverside Healthcare — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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