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Northland Eye Specialists

5 out of 5 · 13 reviews

Eye Care (Ophthalmology/Optometry) • Kansas City, MO • Since 1998

About

Northland Eye Specialists (Kansas City, MO) is a privately held eye care clinic offering comprehensive family eye care and surgical services. Established in 1998, they emphasize a welcoming, family-like atmosphere and long-term eyecare solutions—from children's first exams to treatment of age-related conditions. The practice notes a small team (about 5 staff) and serves multiple generations within families, aiming for personalized care in a Kansas City setting. Contact: main phone numbers listed on their site.

Clinic Type

Eye Care (Ophthalmology/Optometry) (multi-location group)

Address

Platte County Office 8660 N. Green Hills Rd., Kansas City, Missouri 64154; Clay County Office 1200 Landmark Avenue, Liberty, Missouri 64068

Phone

816-792-1900

Email

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Opening Hours

Office Hours: Mon - Thu 8am - 5pm; Fri 8am - noon (as per provided text)

Services Offered

  • Comprehensive Family Eye Care
  • Treatment of Disease (diabetes, glaucoma, macular degeneration)
  • Surgical Procedures
  • Cosmetic Procedures
  • Optical Center
  • Vision Therapy
  • Contact Lenses
  • Vision Center / Optical Center
  • Pediatric eye care
  • Digital eye health information
  • Vision testing
  • Eyewear fitting and selection

Team

  • Andrea R. Keele, OD — OD
  • Susan H. Carney, MD — MD
  • Connor J. Brass, MD — MD
  • Susan K. Bullano, OD — OD
  • Christine L. Mitts, OD — OD
  • Taylor Lind, MD — MD

Insurance & Payment

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Online payment (PayV3/XpressPay), Phone payments, In-person payment at office, Schedule an appointment (forms), Online Payment

Languages Spoken

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Pricing

  • Office visits and exams (pricing not publicly listed)
  • Surgical procedures (pricing not listed)
  • Eyewear and optical purchases (pricing not listed)

Current Offers

New Patient Offers — null (expires null)

FAQs

What services are offered?

Comprehensive family eyecare, treatment of disease, optical center, surgical and cosmetic procedures.

Where are offices located?

Platte County and Clay County offices in Kansas City area.

What are the clinic hours?

Office Hours: Mon - Thu 8am - 5pm; Fri 8am - noon

Do you offer payment online?

Online Payment available via the online payment portal.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 5.0 (144)
  • Healthgrades: 4.7 (35)
  • Healthgrades: 3.0 (27)
  • Healthgrades: 4.9 (40)
  • Healthgrades: 4.9 (95)
  • U.S. News & World Report: 5/5 (13)
  • Healthgrades: 5.0 (5)
  • Birdeye: 4.9 (2,542)

Patients praise

  • High professional skill, surgical expertise, and clinical knowledge
  • Kind, compassionate, and attentive bedside manner reported by many satisfied patients
  • Clear explanations of procedures and post-operative instructions
  • Effective treatment for conditions like cataracts and retinal issues
  • Friendly and supportive office staff in several practices

Common complaints

  • Long wait times, sometimes extending to several hours
  • Reports of rushed appointments and poor communication from some providers
  • Concerns regarding billing, post-surgery complications, and lack of follow-up care
  • Feeling disrespected or ignored during consultations

"Dr. Ketcherside was so kind with me. He used plain words, and stopped to explain if I asked. He went through the procedure and what it entailed."

— Healthgrades

"4 hours for an eye exam is ridiculous. Dr Silverstein comes in and talks to you for about 5 minutes. He has a big ego and rushes the appt."

— Healthgrades

"She performed cataract surgery and lens implants and today I see better than I did when i was 17 years old. Her scheduling, follow up (personal phone call) and great support staff made this the best medical experience of my life."

— Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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