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University of Kansas Health System

3.7 out of 5 · 38 reviews

Family Medicine • Kansas City, MO • more than 25 locations locations

Clinic Type

Family Medicine

Address

—

Phone

913-588-1227

Email

FinancialCounselor@KUMC.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Level I Trauma Center

Services Offered

  • Primary care
  • Family medicine
  • Geriatric medicine
  • Internal medicine
  • Pediatric medicine

Team

  • University of Kansas Health System Primary Care — Provider group

Insurance & Payment

—

Languages Spoken

—

FAQs

What insurance plans are accepted?

We accept most health insurance plans.

Can I self-schedule my primary care appointment?

Self-schedule primary care through MyChart.

What is Primary Care First and how does it relate to us?

We participate in one of the 25 nationally recognized regions for Primary Care First, an alternative payment model emphasizing the clinician-patient relationship.

What services are included in family medicine?

Family medicine focuses on whole-person care and wellness including preventive care, routine health screenings, treatment for chronic conditions and acute problems, and minor surgical procedures.

How can I access MyChart?

MyChart is available to streamline health management and communications; you can self-schedule appointments, view results, and pay copays in advance.

Awards & Accreditations

  • National Committee for Quality Assurance recognition as a patient-centered medical home

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • NKC Health Primary Care Vivion (John Campobasso): 4.6/5 (86 ratings) (86 ratings)
  • NKC Health Primary Care Gashland (Andrew J. Jurgensmeier): N/A (176 reviews)
  • NKC Health Primary Care Vivion (Braden L. Dunbar): N/A (133 reviews)
  • NKC Health Primary Care Vivion (Victoria R. Jackson): N/A (109 reviews)
  • Saint Luke's Primary Care–Lee's Summit: N/A (306 reviews)
  • Samuel U. Rodgers Health Center: 3.7/5 (38 reviews)

Patients praise

  • Providers who listen attentively and do not rush visits
  • Compassionate, thorough, and knowledgeable doctors
  • Easy, friendly check-in experiences at specific high-performing locations
  • Effective follow-up and clear explanation of care plans

Common complaints

  • Difficulty scheduling timely appointments or reaching office staff directly
  • Bureaucratic hurdles and impersonal patient processing
  • Rudeness or incompetence among support and front-desk staff
  • Poor communication regarding lab orders and prescriptions
  • Inconsistent quality of care following practice mergers or changes in policy

"Dr. Dunbar has been a blessing. She takes the time to listen, and thoroughly addresses all my concerns. I am greatly pleased with the entire in this office."

— NKC Health Primary Care Vivion Patient Review

"The bureaucracy became impenetrable. Patients could not schedule an appointment without waiting months... Patients could not call their doctors."

— Saint Luke's Primary Care–Lee's Summit Patient Review

"DO NOT GO HERE! It's nothing but a patient processing facility... Find another PHC or you WILL regret it."

— Kansas City Family Medical Care Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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