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4.7 out of 5 · 2,390 reviews

Federally Qualified Health Center • Kansas City, KS

Clinic Type

Federally Qualified Health Center

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • AdventHealth Centra Care Overland Park: 4.7/5 (1,414)
  • Samuel U. Rodgers Health Center: 3.7/5 (38)
  • The Bariatric Center of Kansas City: 4.8/5 (938)

Patients praise

  • Physicians who are described as attentive, thorough, great listeners, and proactive in their care.
  • Efficient and professional check-in processes and well-organized, clean facilities.
  • Staff members (nurses and administrative) who are frequently praised for kindness, friendliness, and effective communication.
  • Convenient access to labs and ancillary services within primary care settings.
  • Strong patient support systems and high satisfaction with surgical/specialized outcomes.

Common complaints

  • Billing and insurance disputes, including unexpected self-pay charges and disagreement over policy requirements like providing Social Security numbers.
  • Difficulty reaching care teams, lack of timely follow-up, and slow responsiveness to patient inquiries.
  • Issues with office staff friendliness and professionalism, including reception desk interactions.
  • Long wait times for appointments and inconsistent communication regarding referrals or test results.
  • Varying quality of care experiences reported within the same facility, sometimes linked to specific practitioners.

"Dr. Fair is so incredibly kind, compassionate and knowledgeable! She listens to my questions or any concerns I have; I always feel seen and heard."

— Chelsea Fair, MD - Patient Review

"I was disappointment to show up to my appointment and learn this office requiere’s patients to provide Social Security number."

— Phoenix HealthCare Clinic - Patient Review

"I unfortunately have had a very tough time getting ahold of the care team for my physician with this group. In three different instances my care was not followed up on timely."

— Saint Luke's Primary Care-Mission Farms - Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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