Preferred Physical Therapy
Physical Therapy • Kansas City, MO
About
Preferred Physical Therapy is a private, multidisciplinary therapy provider offering physical, occupational, and speech therapy services. Headquartered in Gladstone, Missouri, the firm operates 11 offices across Kansas and Missouri, including locations in Leawood, Lansing, Kansas City (KS and MO), and other nearby cities. They focus on relieving pain and restoring physical well-being through a range of primary services and rehabilitation programs. With 34 employees, they are an active provider in the physical therapy field and maintain a presence on LinkedIn. Contact: 855-745-0278. Website: preferredptkc.com.
Clinic Type
Physical Therapy (multi-location group)
Address
101 NW Englewood Rd, #110, Gladstone, Missouri 64118, US
Phone
855-745-0278
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Current Offers
Your First Visit
FAQs
What conditions do you treat?
Various musculoskeletal conditions with specialized therapies including balance, vestibular, Parkinson’s, TMJ, pelvic floor, and more.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- medicals-health.com: 5/5 (on specific review site) (8 reviews (at one referenced location))
Patients praise
- Highly knowledgeable, professional, and friendly staff and therapists
- Compassionate, personalized care that treats patients as individuals rather than just an injury
- Effective treatment results and progress toward recovery goals
- Welcoming, family-like atmosphere and comfortable, updated clinic environments
- Efficient scheduling and punctuality of sessions
Common complaints
- Cancellation and attendance policies, including fees for missed appointments
- Concerns over changes in treatment protocols following acquisitions of other clinics (e.g., transition from one-on-one time with a Doctor of Physical Therapy to tech-assisted sessions)
- Patient dissatisfaction regarding perceived lack of understanding or flexibility concerning personal struggles or mental health issues affecting attendance
"They treat me as a person and not an injury. I went to them through work comp and I never felt like my care was compromised."
— Candy Gray, via medicals-health.com"Preferred bought Elite recently. I’m very unhappy since the change. Preferred has changed protocol. You see a DPT for 30 minutes and then handed off to tech. Elite’s protocol was see the DPT for 40 minutes. No handoff."
— Patient review via preferredptkc.com"This is truly a place where the patient feels like family! A caring, friendly, and unhurried atmosphere! The patient/therapist rapport is amazing, definitely recommend Preferred!"
— Deborah Rhodus, via localitybiz.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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