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The Clinic at Kapaa

4.9 out of 5 · 240 reviews

Emergency Medicine • Kapaa, HI

About

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Clinic Type

Emergency Medicine

Address

4800 Kawaihau Rd, Kapaa, HI 96746

Phone

808-823-4157

Email

directoryupdate-hi@kp.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthy.kaiserpermanente.org/hawaii/facilities/the-clinic-at-kapaa-434091

Emergency Care

Unavailable

Services Offered

  • Emergency Medicine

Insurance & Payment

  • Added Choice - Point-of-Service Plan (POS)
  • HMO
  • Medicaid (QUEST)
  • Senior Advantage

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: very positive

  • Birdeye: 4.9 out of 5 stars (240 reviews)

Patients praise

  • Staff are described as caring and attentive
  • Providers are reported to be good listeners who explain treatments clearly
  • Patients feel heard and treated as individuals rather than just numbers

Common complaints

  • The clinic is a facility of the Hawaii Health Systems Corporation (HHSC), not a directly Kaiser-owned-and-operated facility, though it appears in Kaiser's provider directories as a contracted or participating location. Specific negative reviews were not prominent in the search results provided.

"From the time I walk into the kappa clinic to the time I leave I'm not just treated like a patient, I'm treated like a person. At the kapaa clinic you feel heard and they get what is needed for you done."

— LocalityBiz Review

"Michael Keiser is exceptional. He listens attentively, delivers high-quality care, and addresses concerns with genuine kindness and compassion while initiating treatment promptly."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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