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The Clinic at Kapaa

4.9 out of 5 · 240 reviews

Family Medicine • Kapaa, HI

About

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The Clinic at Kapaa is a Kaiser Permanente affiliated clinic in Kapaa, Hawaii offering family medicine services. Located at 4800 Kawaihau Rd, the clinic accepts multiple insurance plans including HMO, Medicaid (QUEST), and Senior Advantage. For hours of operation and additional information, contact the facility directly.

Clinic Type

Family Medicine

Address

4800 Kawaihau Rd

Phone

808-823-4157

Email

directoryupdate-hi@kp.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthy.kaiserpermanente.org/hawaii/facilities/the-clinic-at-kapaa-434091

Emergency Care

Not available

Services Offered

  • Family Medicine
  • Affiliated Clinic
  • Urgent Care (not available)
  • Emergency (not available)
  • After Hours Care (not available)
  • Pharmacy (not available)

Insurance & Payment

  • Added Choice - Point-of-Service Plan (POS)
  • HMO
  • Medicaid (QUEST)
  • Senior Advantage

Languages Spoken

—

Social Media

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Photos

The Clinic at Kapaa, family medicine clinic in Kapaa, HI — photo 1 of 8The Clinic at Kapaa, family medicine clinic in Kapaa, HI — photo 2 of 8The Clinic at Kapaa, family medicine clinic in Kapaa, HI — photo 3 of 8The Clinic at Kapaa, family medicine clinic in Kapaa, HI — photo 4 of 8The Clinic at Kapaa, family medicine clinic in Kapaa, HI — photo 5 of 8The Clinic at Kapaa, family medicine clinic in Kapaa, HI — photo 6 of 8The Clinic at Kapaa, family medicine clinic in Kapaa, HI — photo 7 of 8The Clinic at Kapaa, family medicine clinic in Kapaa, HI — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: very positive

  • Birdeye: 4.9/5 stars (240 reviews)

Patients praise

  • Compassionate and kind staff
  • Thorough medical care
  • Attentive listening and good communication
  • Professional and skilled medical practitioners

Common complaints

  • Potential issues with Kaiser Permanente insurance coverage/billing for non-Kaiser facilities or out-of-network care

"From the time I walk into the kappa clinic to the time I leave I'm not just treated like a patient, I'm treated like a person. At the kapaa clinic you feel heard and they get what is needed for you done."

— LocalityBiz reviewer

"Michael Keiser is exceptional. He listens attentively, delivers high-quality care, and addresses concerns with genuine kindness and compassion while initiating treatment promptly."

— LocalityBiz reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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