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The Clinic at Kapaa

General Practice • Kapaa, HI

About

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The Clinic at Kapaa is a Kaiser Permanente affiliated clinic located at 4800 Kawaihau Rd in Kapaa, Hawaii. The facility offers general practice services and accepts multiple insurance plans including HMO, Added Choice Point-of-Service, Medicaid (QUEST), and Senior Advantage.

Clinic Type

General Practice

Address

4800 Kawaihau Rd, Kapaa, HI 96746

Phone

808-823-4157

Email

directoryupdate-hi@kp.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthy.kaiserpermanente.org/hawaii/facilities/the-clinic-at-kapaa-434091

Emergency Care

Not available

Services Offered

  • General Practice
  • Urgent Care
  • Emergency services
  • Pharmacy
  • Affiliated Clinic
  • National Provider Identifier
  • Hawaii License

Insurance & Payment

  • Added Choice - Point-of-Service Plan (POS)
  • HMO
  • Medicaid (QUEST)
  • Senior Advantage

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Kaiser Permanente overall): 4.1/5 stars (9 reviews)
  • Yahoo Local (Kaiser Permanente Lihue): 4.0/5 stars (7 reviews)

Patients praise

  • Friendly and compassionate staff
  • Attentive and thorough care from specific providers
  • Convenient pharmacy services

Common complaints

  • Limited diagnostic capabilities at some facilities requiring hospital referrals
  • Mixed feedback on individual physician experiences regarding helpfulness and professionalism
  • Concerns regarding accessibility for urgent care situations

"From the time I walk into the kappa clinic to the time I leave I'm not just treated like a patient, I'm treated like a person. At the kapaa clinic you feel heard and they get what is needed for you done."

— LocalityBiz review for The Clinic at Kapaa

"Everyone is very nice and the doctor was knowledgeable and funny. My only issue is that the clinic does not have the capacity to perform some diagnostic studies so you have to go to the hospital."

— Yahoo Local review for Kaiser Permanente Lihue

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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