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Internal Medicine • Kapaa, HI
Clinic Type
Internal Medicine
Address
2490 Oka Street, Kalaheo, HI 96741? (Not fully explicit)
Phone
808-828-1418
template.placeholder@gmail.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- FamilyDoctorDirectories, Hawaii Pacific Health, Vitals, and Healthgrades: Range from 3.3 to 5.0 out of 5 across various providers and practices (Varies by provider; some have few ratings, while others like Dr. Bernice Yap have 91 ratings)
Patients praise
- Compassionate, patient, and good listening skills reported by some providers
- Thorough and detailed explanations of care plans
- Staff described as professional and kind in some practices
- Feeling treated like a person rather than just a patient
Common complaints
- Rude, patronizing, or dismissive communication from some providers
- Long wait times for appointments and in the office
- Rushed appointments with limited time for patient concerns
- Difficulty getting timely appointments
"At the kapaa clinic you feel heard and they get what is needed for you done. Start to finish."
— LocalityBiz review for The Clinic at Kapaa"She was incredibly rude and patronizing. Wouldn’t let me finish a sentence, belittled me, accused me of being “having issues with doctors”"
— Healthgrades review for Dr. Jocelyn Chang"Dr Yap was a really good listener and extremely patient as I explained the various tests and procedures I've had."
— Hawaii Pacific Health patient review for Dr. Bernice YapSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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See other internal medicine clinics in Kapaa, or search the full directory by insurance, ratings, and more.