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Hawaii Pacific Health Kauai Medical Clinic - Kapaa Clinic

4.8 out of 5 · 94 reviews

Primary Care • Kapaa, HI

Clinic Type

Primary Care

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Kauai Medical Clinic – Kapaa): 4.5/5 (approx.) (3 reviews (MapQuest snippet; Yelp shows updated listing))
  • Hawaii Pacific Health (provider profile for Bernice Yap, MD at Kapaa Clinic): 4.8/5 (91 ratings, 33 comments (provider page))
  • Vitals (Kauai Medical Clinic Kapaa): no overall practice rating shown; individual provider scores listed (e.g., 4.3, 3.3) (not provided ("Be first to leave a review"))

Patients praise

  • Caring, professional clinicians who take time to explain and listen
  • Positive remarks about doctors (e.g., Dr. Pena / Dr. Yap) and staff professionalism/kindness
  • Newer/beautiful clinic space and adequate front-desk support

Common complaints

  • Difficulty getting appointments or needing to see a different provider because of physician changes
  • Doctor/nurse practitioner turnover causing disappointment/discomfort

""I love Dr. Pena. She's thorough and has time for you, instead of treating you as your medical file.""

— Yelp – Kauai Medical Clinic - Kapaa (Updated July 2026)

""I've been here several times at their new location... I called recently wanting to make an appointment but was told since my personal physician moved to Koloa, I needed to see him there.""

— MapQuest page embedding Yelp reviews for Kauai Medical Clinic - Kapaa

""There seems to be quite a high turnover for doctors here... It's disappointing and disconcerting...""

— MapQuest page embedding Yelp reviews for Kauai Medical Clinic - Kapaa

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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