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Kauaʻi Medical Clinic – Kapaʻa - Hawaii Pacific Health

Rural Health Clinic • Kapaa, HI • Since 2001

About

Kauaʻi Medical Clinic – Kapaʻa (Kapaʻa, Kauaʻi) is part of the Hawaii Pacific Health network. As a nonprofit health care system headquartered in Honolulu, HPH operates multiple hospitals/clinics across Hawaii and the Pacific region, offering in-person and telehealth visits with physicians and care providers. Core services typically include primary care, specialty care, and urgent/ routine medical appointments, with options for telehealth or video appointments in addition to in-person visits. For exact providers, hours, services, and to schedule, contact Hawaii Pacific Health or the Kapaʻa clinic directly. Key context: - Organization: Hawaii Pacific Health (nonprofit health care network) - Headquarters: Honolulu, Hawaii - Services: In-person and telehealth/ video appointments - Coverage: Hawaii and the Pacific region

Clinic Type

Rural Health Clinic

Address

Kauaʻi Village Shopping Center, Kauaʻi (East Side)

Phone

18086434362

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • routine checkups
  • preventive care
  • ongoing support for common health needs
  • visiting OB-GYN and cardiology providers on rotating basis
  • lab and X-ray services
  • orthopedic services
  • bone and joint conditions and injuries treatment
  • arthritis treatment
  • foot and ankle care
  • hand and upper extremity care
  • sports medicine
  • podiatry
  • pediatric care
  • X-ray services
  • injections

Technology & Equipment

  • X-ray
  • lab services
  • bone and joint health services
  • orthopedic services
  • sports medicine
  • podiatry
  • pediatric care

Team

  • Orthopedic Access Clinical Director Frank Pagel, PA-C — Clinical Director of Orthopedics

Insurance & Payment

  • more than 150 insurance plans
  • Medicare
  • foreign insurance plans
  • over 150 insurance plans (including foreign insurance)

Not specified beyond general acceptance of Medicare and many foreign plans; detailed list not provided.

Languages Spoken

  • English

FAQs

What services are offered at Kauaʻi Medical Clinic – Kapaʻa?

Primary care for patients of all ages, routine checkups, preventive care, ongoing support for common health needs, visiting specialists (OB‑GYN and cardiology) on a rotating basis, lab and X-ray, orthopedic services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: Varies by physician; individual doctor ratings cited around 3.3 to 4.3 out of 5. (Data indicates 4 physicians with varying individual patient review counts.)
  • Yelp (aggregated via other platforms): 4.0 out of 5 stars (11 reviews)

Patients praise

  • Modern, spacious, and clean facilities.
  • Thorough and attentive care from specific physicians.
  • Efficiency in appointment scheduling and routine services.
  • Friendly and supportive staff.

Common complaints

  • Concerns regarding security and staff policies (e.g., visitor restrictions) impacting patient care and accessibility for non-English speakers.
  • Reports of unprofessional behavior by clinical staff.
  • Dissatisfaction with diagnostic accuracy.

"New clinic is beautiful and spacious! I love Dr. Pena. She's thorough and has time for you, instead of treating you as your medical file."

— Yelp / MapQuest user review

"[Regarding a different HPH location/provider] The outside doorstaff needs to be more considerate in these situations... now I have to reschedule for another appointment to address my mother's needs."

— LocalityBiz user review (general HPH/Wilcox context)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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