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Find a Dementia Doctor | Hawai'i Dementia Initiative

4.1 out of 5 · 7 reviews

Geriatric Medicine • Kawaihae, HI

Clinic Type

Geriatric Medicine

Address

—

Phone

808-643-2372

Email

DOH.Dementia@doh.hawaii.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Geriatric Medicine
  • Gerontology
  • Geriatric Services

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 4.1/5 stars (7 reviews)
  • My Caring Plan (aggregator): 8.5/10 (My Caring Plan score) (180 reviews across the web)

Patients praise

  • Serene environment and clean facilities
  • General satisfaction from some residents regarding long-term care
  • Improvements noted under new management in some instances

Common complaints

  • Poor communication from facility staff regarding billing and reservation issues
  • Concerns regarding staff competency and training in human services
  • Negative feedback regarding food quality and variety
  • Criticism of management's professionalism and billing policies
  • Maintenance issues noted at some facilities in the area

"None of the ph messages I left for staff were ever returned... Seniors beware.. they are a money making busness not a caring retirement comminty."

— AssistedLivingScout.com user review regarding The Ivy at Hawaii Kai

"Staff competency questioned, with some described as barely able to assist patients."

— Summary of online reviews for Hawaii Kai area facilities

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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