North Hills Family Medicine
Family Medicine • Keller, TX • Multiple locations in Keller and North Richland Hills, TX locations
About
North Hills Family Practice, P.A. (North Hills Family Medicine) is a private medical practice offering family medicine, primary and urgent care in Keller and North Richland Hills, TX. Headquartered in North Richland Hills, they operate 4 offices across the area and employ about 6 staff with Joseph Lambert as President. Services fall under family medicine, primary care, urgent care, and related healthcare categories, with a patient portal and virtual visit options. Key contact: 817-431-3800 (and other listed numbers). Website: nhfm.net.
Clinic Type
Family Medicine
Address
4351 BOOTH CALLOWAY, SUITE 101, NORTH RICHLAND HILLS, Texas 76180, US
Phone
+1 817-431-3800
yourfullname@fakeemail.com
Opening Hours
Evening and weekend hours available, urgent care openings; not explicitly quantified
Website
Services Offered
Insurance & Payment
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Financing: CareCredit
Languages Spoken
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FAQs
What services are available at NHFM?
The page mentions Urgent Care, Annual Wellness Exams, After Hours Medical Advice, Labs & Diagnostics, and various forms and physician staff, indicating a broad primary care and urgent care capability.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (North Hills Family Medicine, Keller, TX): 4.8/5 (1,564 reviews)
- WebMD (North Hills Family Practice, Keller, TX): Not stated (shows 2 ratings / 2 reviews) (2 reviews / 2 ratings)
- Birdeye (Dr. William Musgrave, Keller, TX): 3.9/5 (296 reviews)
- Healthgrades (Dr. Elizabeth Bah, Keller, TX): 4.9/5 (156 reviews)
Patients praise
- High satisfaction with staff professionalism and attentiveness for some patients
- Short or brief wait times reported in some positive reviews
- Doctors/clinicians described as caring, thorough, and not rushing patients
Common complaints
- Long waits and scheduling/appointment difficulties reported in some reviews
- Poor phone responsiveness / no call backs mentioned
- Billing/testing or care-delivery concerns mentioned (e.g., labs refused / not performed; front desk issues)
"“Every time i come here ther customer service is AWFUL!! The wait is ridiculous…”"
— Birdeye review excerpt for North Hills Family Medicine (Keller, TX)"“I had a great experience… Dr. Canci was very attentive and took the time to listen to all of my concerns… Overall, it was a very positive visit…”"
— localitybiz.com review excerpt for North Hills Family Medicine (North Richland Hills, TX)"“Sadly, I will be switching providers… Trying to schedule an appointment is a nightmare…”"
— Birdeye review excerpt for Dr. William Musgrave (Keller, TX)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Be Well Primary Care now offers routine checkups, physicals in Keller | Community Impact — Aug 7, 2025
- Keller-based doctor details how personal journey led to direct primary care practice | Community Impact — Jun 3, 2026
- Integrity Urgent Care Opens New Clinic in Keller, Texas - Integrity Urgent Care — Sep 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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