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HealthPoint

4.5 out of 5 · 5,472 reviews

Behavioral Health • Kent, WA • Since 1971

About

HealthPoint (CHC) is a nonprofit community health center in Renton, WA, providing comprehensive, patient-centered care with an emphasis on accessibility for all, regardless of income or immigration status. Key details: - Services: Primary medical and dental care, behavioral health, naturopathic medicine and acupuncture, nutrition, case management, and pharmacy services. - Behavioral Health: Active program with psychologists and clinicians; part of HealthPoint’s integrated care approach. Listings indicate ongoing hiring and leadership insight (Director of Behavioral Health) as part of their team. - Scale: Over 100,000 patients served in King County; more than 150 providers and a strong focus on innovative, compassionate care. - Access and inclusion: Aims to reduce regional care disparities and remove barriers to care. - Locations: 25 offices in Washington (including Federal Way, Tukwila, Renton, Seattle, Auburn) across multiple sites. For direct contact or to find a nearby office, visit healthpointchc.org or call 1-425-277-1311.

Clinic Type

Behavioral Health

Address

955 Powell Ave SW, Renton, Washington 98057, US

Phone

877-233-0246

Email

FMResidency@Healthpointchc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral health care
  • psychology services
  • whole-person care
  • primary care integration

Team

  • Behavioral Health providers, licensed psychologists — licensed psychologists

Insurance & Payment

—

Languages Spoken

—

FAQs

What is Behavioral Health care availability?

Behavioral health care is available to all HealthPoint patients, no referral is needed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0 stars (783 reviews (aggregated))
  • SolvHealth: 4.6 out of 5 (5,075 (for urgent care services))
  • Google: 3.3 out of 5 (397 reviews)

Patients praise

  • Some patients report positive, attentive, and helpful experiences with clinical staff (doctors and nurses)
  • Integrated behavioral health model is designed to provide convenient, same-day mental health access without requiring referrals
  • Offers a range of services including primary, dental, and behavioral health with a sliding fee scale for the uninsured

Common complaints

  • Difficulties reaching the clinic via phone, including long wait times and unresponsive staff
  • Reports of poor administrative or reception service, described as complacent or rude
  • Frustration with billing and appointment management processes

"My doctor and the nurses are amazing! Reception staff is short sighted, rude and very complacent."

— MapQuest/Patient Review

"Health Point Kent has always the worst service. They never answer calls (not to mention no reminder calls). Wait hours on the line always last 20mins only because you decided to hang up."

— Yelp/MapQuest Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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