UW Medicine Primary Care at Kent-Des Moines
Internal Medicine • Kent, WA
About
Primary Care at Kent-Des Moines in Kent, Washington offers family-centered primary and pediatric care with services including internal medicine, family medicine, pediatrics, behavioral health, women's health, and preventive medicine. The clinic features board-certified providers, on-site laboratory and digital X-ray facilities, telemedicine visits, and appointments six days a week including evenings and same-day options.
Clinic Type
Internal Medicine
Address
23213 Pacific Hwy. S., La Plaza Shopping Center, Kent-Des Moines, WA 98031
Phone
206.870.8880
uwmedroi@uw.edu
Opening Hours
Mon-Fri 8:00 am - 6:00 pm; Tue 8:00 am - 6:00 pm; Wed 8:00 am - 6:00 pm; Thu 8:00 am - 6:00 pm; Fri 8:30 am - 5:30 pm; Sat 8:00 am - 4:00 pm; Sun Closed
Telehealth
Available
Emergency Care
If symptoms worsen or medical emergency, call 911 or proceed to the nearest emergency room.
Services Offered
Technology & Equipment
Insurance & Payment
We accept most major insurance plans.
Make your appointment for primary care services today.
Languages Spoken
—
FAQs
What services are available at this location?
- Acute illness and injury - Adolescent medicine - Behavioral healthcare - COVID-19 vaccine - Children's care - Chronic disease management - Colposcopy and LEEP - Digital X-ray services (radiography) - Family medicine - Family planning - IUD and nexplanon placement - Immunizations - Integrated behavioral health - Internal medicine - On-site laboratory - Patient education and support resources - Pediatrics - Preventive medicine - Preventive screenings - Primary care - Pulmonary function testing (spirometry) - Routine diabetes care - Women's health
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp / Apple Maps: ~2.6 to 3.0 out of 5 stars (aggregate review platforms) (~22-23 reviews on public platforms)
- UW Medicine internal patient ratings: 4.7 out of 5 stars (provider-specific) (426 ratings (example for one provider))
Patients praise
- Some patients appreciate specific doctors who have provided long-term care
- Convenient location and availability of Saturday/evening hours
- Some staff members are noted as polite and professional by individual patients
- High overall internal rating for specific providers (e.g., 4.7/5 for some physicians)
Common complaints
- Scheduling issues and frequent rescheduling errors attributed to the call center or reception
- Perception of impersonal or rushed care (described by some as a "jiffy lube" approach)
- Long wait times in examination rooms with lack of communication from staff
- Concerns regarding the professionalism and quality of some medical providers
- Dissatisfaction with referral processes and perceived lack of patient listening by certain doctors
"For everyday maintenance, I suppose they would do, but for really good health care I would not recommend. They were much better, but the good Drs. quit and the jiffy lube Drs. are left."
— Yelp review, March 2025"Unfortunately, I took my daughter here recently and they checked us in on time but left us in the room for over 45 minutes with no communication."
— Patient review, November 2025Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MultiCare Primary Care in Kent features new model for patients | Kent Reporter — Mar 31, 2026
- Opening Day: Link light rail stations expand into Kent, Des Moines & Federal Way — Dec 6, 2025
- Our family physicians provide care for all ages — including pediatrics, women’s health, family medic — Nov 18, 2025
- What to know as the Federal Way link light rail extension opens Dec. 6 | king5.com — Dec 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other internal medicine clinics in Kent, or search the full directory by insurance, ratings, and more.