John W. Norris III, MD FACP
Concierge Medicine • Key West, FL
About
Norris Healthcare Concierge is a membership-based direct primary care practice in Key West, FL offering comprehensive healthcare to patients ages 18 and older in the Lower Keys. Led by Dr. John W. Norris III, who has practiced Internal Medicine since 2005, the practice provides preventative care, physicals, diabetes management, blood pressure management, infectious disease treatment, and advanced health management programs including nutrition and fitness consultations.
Clinic Type
Concierge Medicine
Address
1010 Kennedy Dr, Suite 402, Key West, FL 33040
Phone
305-998-4205
Assistance@norrishealthcareconcierge.com
Opening Hours
Mon-Thu 9am-5pm? (not explicitly specified)
Telehealth
Available (telehealth links and direct access phrasing suggest telehealth/remote access)
Services Offered
Team
Insurance & Payment
—
Membership-based model
Languages Spoken
Pricing
Current Offers
Norris Healthcare Concierge New Patient Offer
FAQs
What services are offered under Norris Healthcare Concierge?
Key West, FL Direct Primary Care with membership-based model, access to physician, Annual Health, Nutrition, and Fitness Consultations, Advanced Health Management Programs and more.
What ages does care cover?
Care is available to member patients ages 18+ in Key West / the Lower Keys.
Who is the physician and what is his background?
Dr. Norris, Internal Medicine since 2005, attending physician at Lower Keys Medical Center, studied at Rutgers New Jersey Medical School, relocated to Key West in 2005.
Where is the practice located?
1010 Kennedy Dr, Suite 402, Key West, FL 33040.
What contact options are available?
Phone: 305-998-4205; Email: Assistance@norrishealthcareconcierge.com; Contact Us page.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- WebMD Care: 5 out of 5 (17)
- Birdeye (John W Norris Medical): 4.9 out of 5 (74)
- Yelp (John W Norris III, MD, PA): 4.0 out of 5 (7)
Patients praise
- Physician is described as caring, thorough, intelligent, and knowledgeable
- Patients appreciate the extra time and attention provided in the concierge practice model
- Effective diagnosis and resolution of medical issues
- Clear communication and detailed explanations during visits
Common complaints
- Staff reported as unprofessional, unfriendly, or rude
- Long wait times for appointments and in-office visits
- Difficulty with phone communication and returning calls
"Dr. John Norris has been my primary care physician for several years... I joined his concierge practice a couple of months ago. Yesterday was my first full physical in the concierge practice. The best of the best. The most extensive. I left feeling confident with his examination and findings."
— Key West Lou blog post"The physician was caring and thorough. The staff was uncaring, unfriendly, uninformed and unprofessional. The strange behaviors include failure to return calls..."
— Healthgrades review"Dr. Norris is an extremely caring and expert physician. Do you have to wait sometimes? Perhaps. But that is only because the patient before you somehow had greater needs than anticipated."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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