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State of Franklin OB/GYN Specialists

4.7 out of 5 · 1,174 reviews

Obstetrics & Gynecology • Kingsport, TN

About

Summary for query: OB/GYN Specialists – SOFHA | State of Franklin Healthcare ... Kingsport - SOFHA (State of Franklin Healthcare Associates) operates as Johnson City Pediatrics under its umbrella, offering pediatric and related medical services in Johnson City, TN, with additional offices in the area. - The organization is a public healthcare provider headquartered in Johnson City, Tennessee, with three U.S. offices and multiple specialties including pediatrics, internal medicine, and clinical laboratory services. - Notable recent news: SOFHA announced a new Chief Financial Officer (CFO) in June 2026 (Kingsport Times News). - Contact/access: Main site sofha.net; general inquiries email help@sofha.org; phone numbers listed as (423) 794-5500. - If your focus is OB/GYN specialties specifically within SOFHA, this content emphasizes the broader pediatric and medical services scope rather than detailing OB/GYN-specific physicians or clinics. For OB/GYN specialists within SOFHA, you may want to check directly on the SOFHA site or contact the organization for a directory of OB/GYN providers and affiliated clinics in the Kingsport/Johnson City region.

Clinic Type

Obstetrics & Gynecology

Address

301 Med Tech Pkwy, Johnson City, TN 37604, US

Phone

4237945500

Email

help@sofha.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

https://sofha.net/telehealth-services/

Services Offered

  • obstetrics
  • gynecologic surgery
  • office gynecology
  • ultrasound
  • laboratory services
  • high risk obstetrics
  • low risk obstetrics

Technology & Equipment

  • ultrasound
  • laboratory services
  • online patient portal
  • electronic health records (EHR)

Insurance & Payment

  • most major insurance plans

Please call our office to inquire about your particular insurance.

self-pay, out-of-network payments, filing claims to insurance on patient’s behalf

Financing: Care Credit

Languages Spoken

—

FAQs

Any inquiries should be directed to the Billing Department at

(423) 794-1319.

We now offer Care Credit

Care Credit is a convenient health care financing solution that allows you peace of mind for your healthcare needs. Care Credit is a credit card for your healthcare needs that lets you enjoy the benefits of living well today, with special healthcare financing. Click here to learn more: CareCredit.com

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What Patients Say

Overall sentiment across review platforms: negative

  • LocalityBiz: 1 out of 5 stars (based on specific negative reviews)
  • Birdeye: 4.7 out of 5 stars (1,164 reviews (aggregated across platforms))
  • Yelp: 3.7 out of 5 stars (10 reviews)
  • Facebook: 84% recommendation rate (37 reviews)

Patients praise

  • Some patients report positive experiences, contributing to mixed ratings on certain aggregate platforms

Common complaints

  • Reports of unprofessional behavior and dismissive attitudes from nursing and administrative staff
  • Complaints regarding long wait times and perceived lack of patient care or attention
  • Serious allegations of medical negligence and unnecessary surgical procedures
  • Issues with billing, coding, and communication regarding medical diagnoses

"The nurses here treat you awful, making rude jokes and they do NOT take concerns seriously. ... this whole office is ran like a middle school."

— LocalityBiz review by Lexii Dillon

"They do not care for their patients. They make you wait in a room for 3 hours. ... they treat you like garbage and will just dump you without proper care!"

— Birdeye review by Jessica W.

"LIED to me about my biopsy being PRECANCEROUS. Dr. Chad Drey lied to be able to bill for a completely unnecessary surgery."

— WebMD review (October 19, 2025)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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