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Kinston Community Health Center

4.5 out of 5 · 19 reviews

Family Medicine • Kinston, NC • Since 1993

About

Kinston Community Health Center (KCHC) is a nonprofit, federally qualified health center in downtown Kinston, NC. Founded in 1993, it offers comprehensive family medicine along with medical, dental, behavioral health, and substance abuse services. The center serves patients regardless of insurance status, offering discounted services based on income for the uninsured. KCHC emphasizes accessible care for all and operates from its headquarters at 324 North Queen Street, Kinston, NC 28501. It also highlights employment opportunities and advocacy as part of its mission.

Clinic Type

Family Medicine

Address

324 North Queen Street, Kinston, NC 28501, US

Phone

252-522-9800

Email

example@example.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Pediatric Services
  • Primary Care
  • Health Check screenings
  • Immunizations
  • Sports physicals
  • Care for chronic conditions
  • General physical exams
  • referrals to specialists

Team

  • Dr. Valdivia, MD, Residency in Family Medicine (Indiana University) — Family Medicine Provider
  • Maryna, MSN, Family Nurse Practitioner program (University of South Alabama) — Family Nurse Practitioner
  • Victor, BSN, MSN from Chamberlain University; ANCC and AANP certifications — Registered Nurse
  • Stephanie, BSN; MSN-E; FNP-C (post-master) — Nurse
  • Desiree, Nativ e from New Jersey; details not fully provided — Nurse

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 4.5/5 (19 ratings) for Dr. Ricardo Valdivia (19 ratings)
  • Facebook: 62% recommend (49 reviews)

Patients praise

  • High patient satisfaction with specific providers like Dr. Ricardo Valdivia
  • Friendly and welcoming staff reported by some patients
  • Positive experiences with teamwork and diversity reported by some employees

Common complaints

  • Reports of unprofessionalism and poor communication with patients
  • Employee complaints regarding poor management and lack of support
  • Audit findings noting material noncompliance and internal control weaknesses

"I have been a patient of Doctor Rios and Doctor Martin for several years, and also my children. The service is excellent, the staff very friendly and..."

— Yelp

"Total waste of time and effort. Quite unprofessional. You NEVER hear back from them."

— Healthgrades

"It's is the worst place I ever worked at... Management is the worst and they don't value their employees."

— Indeed

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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