American Family Care
Urgent Care • La Vergne, TN
Clinic Type
Urgent Care
Address
—
Phone
615-984-1000
complianceofficer@americanfamilycare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7 out of 5 stars (431 reviews)
- SolvHealth (for American Family Care): 4.6 out of 5 stars (306-570 reviews)
Patients praise
- Accessible hours including Saturdays and after-hours availability
- Friendly and efficient staff in specific instances
- Convenience of walk-in services and online scheduling at some locations
- Helpful nursing and medical support reported by some patients
Common complaints
- Poor communication, including difficulty reaching staff by phone
- Concerns about quality of medical care and diagnostic accuracy
- Reports of rude or dismissive customer service interactions
- Long wait times and inefficient check-in processes
"They NEVER answer their phone and they don't know how to communicate properly with the geriatric population!"
— Birdeye patient review for Community Quick Care of Lavergne"The staff and wait time was excellent! The whole process went smoothly and I was in and out in less than a hour!"
— SolvHealth patient review for American Family Care, Smyrna"Everything went so easy and quick at this clinic. Marissa at check in was so friendly and knowledgeable. She really cares about patients."
— LocalityBiz patient review for Vanderbilt Health Clinic at Walgreens La VergneSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Community Quick Care of LaVergne - YouTube — Aug 7, 2025
- MinuteClinic Locations in Lavergne, TN - CVS — Mar 28, 2026
- Integrated Wellness & Pain Management Near La Vergne — Apr 29, 2026
- Vanderbilt Health and Williamson Medical Center Walk-In Clinic, Franklin — Apr 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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