Providence Hawks Prairie Family Medicine
Diagnostic Radiology • Lacey, WA
About
Providence Hawks Prairie Family Medicine in Lacey, WA is a family medicine clinic offering full-service medical care for all ages, from newborns to seniors. Services include primary care, pediatrics, women's health including prenatal and postnatal care, chronic disease management, diagnostic imaging, laboratory services, physical therapy, and diabetes and nutrition education. The clinic provides preventative care, well-child checks, and care for common adult conditions including diabetes, hypertension, and heart disease.
Clinic Type
Diagnostic Radiology
Address
2555 Marvin Rd NE, Lacey, WA 98516
Phone
360-413-4200 (Office)
CHI@providence.org
Opening Hours
Mon - Fri: 7:30 a.m. - 5:30 p.m.
Telehealth
ExpressCare Virtual mentioned; telehealth available
Services Offered
Technology & Equipment
Insurance & Payment
- Medicare Enhanced Annual Wellness Visit (United Healthcare and Aetna ONLY) - Medicare Wellness visit (All other Medicare insurance plans) - Traditional Physical
cash, check, money orders, Visa, MasterCard, American Express, Discover
Languages Spoken
FAQs
What are the clinic’s hours?
Mon - Fri: 7:30 a.m. - 5:30 p.m.
What is the address?
2555 Marvin Rd NE, Suite A, Lacey, WA 98516
What is the main office phone number?
360-413-4200 (Office)
What is the appointments phone number?
855-776-4362 (Appointments)
Is there a fax number?
Fax: 360-413-4225
What payment methods are accepted?
We accept cash, check, money orders, Visa, MasterCard, American Express and Discover. Any returned checks are subject to a $25 NSF fee.
What is the cancellation policy?
We require 24 hours notice of cancellation if you are unable to keep your appointment and a minimum of one hour’s notice prior to your appointment time for same-day appointments. After three failed appointments without proper notice, you will be dismissed from our practice.
How are insurance referrals and authorizations handled?
Many insurance companies now require referrals for you to see specialists, have certain tests, or receive other forms of treatment. It is important that authorizations be in place prior to your receiving the appropriate care. Most referrals take 72 hours to process, but there are occasions where it can take longer. Also, just because we submit a referral does not mean the approval will be granted. We always suggest you check directly with your insurance company so you understand your benefits and realize which providers participate with your plan.
Do you offer Medicare wellness visits?
- Medicare Enhanced Annual Wellness Visit (United Healthcare and Aetna ONLY) - Medicare Wellness visit (All other Medicare insurance plans)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Providence Official Site: 4.8 out of 5 stars (3,421 ratings)
- Birdeye: 4.1 out of 5 stars (245 reviews)
Patients praise
- Caring and patient-focused staff
- Effective primary care services
- Doctors who are considered knowledgeable and attentive
- Good community reputation for general medicine
Common complaints
- Long wait times for appointments and while in the office
- Difficulty communicating with doctors or nurses
- Frustration regarding medication management and referral processes
- Lack of follow-up on promised actions
"The wait time is rough however they communicated why and were very friendly."
— Loc8NearMe Review"Oh hawk’s prairie how you continue to disappoint. AVOID AVOID AVOID."
— Unilocal ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Providence Hawks Prairie Family Medicine - Apple Maps — Apr 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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