NW Sports Physical Therapy
Physical Medicine & Rehabilitation • Lacey, WA
About
NW Sports Physical Therapy in Lacey, WA offers physical therapy and telehealth services at 5730 Ruddell Rd SE Ste A. The clinic operates Monday and Wednesday 8:00am–6:00pm, Tuesday and Thursday 7:00am–6:00pm, and Friday 7:00am–4:00pm. As part of the Upstream Rehabilitation family, the clinic provides in-clinic and video-based physical therapy treatment.
Clinic Type
Physical Medicine & Rehabilitation
Address
5730 Ruddell Rd SE Ste A
Phone
360-999-5662
studentprograms@urpt.com
Opening Hours
H: Monday & Wednesday: 8:00am - 6:00pm Tuesday & Thursday: 7:00am - 6:00pm Friday: 7:00am - 4:00pm
Telehealth
Available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday & Wednesday: 8:00am - 6:00pm; Tuesday & Thursday: 7:00am - 6:00pm; Friday: 7:00am - 4:00pm.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Doctible (Penrose & Associates Physical Therapy): 5.0 / 5 (48)
Patients praise
- Highly skilled, professional, and knowledgeable therapists
- Effective, personalized treatment plans that lead to measurable progress and improved mobility
- Friendly, attentive, and supportive administrative and clinical staff
- Helpful patient education and communication throughout the recovery journey
- Convenient scheduling and responsive care for many patients
Common complaints
- Administrative issues, including scheduling errors and difficulty with billing or appointment changes
- Concerns regarding understaffing and safety, specifically patients feeling left alone during exercises
- Perceived lack of progress in treatment plans
- Frustration with communication and perceived lack of professionalism in customer service encounters
"Regularly has 3-5 clients working and only 1-2 PTs. My first week after ACL surgery I was left alone to walk across the facility... Not safe, understaffed, poorly suited for ADA needs."
— Review for Inspire Physical and Hand Therapy"Absolute worst experience I've ever had with a medical provider... They call me the day before my appointment to tell me that my self-referal can't be accepted... I show up with the letter to find out they canceled all the appointment."
— Review for South Sound Physical & Hand Therapy"Totally awesome assistance and know what they are doing... Really worked around my schedule customer service the best."
— Review for Penrose & Associates Physical TherapySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Penrose & Associates Physical Therapy in Lacey Helps Couple Navigate Through Health Challenges and Restore Their Strength - ThurstonTalk — Jan 6, 2026
- Innovative Extracorporeal Magnetotransduction Therapy (EMTT) Treatment at Penrose & Associates Physical Therapy Relieves Patient’s Sciatica Back Pain - ThurstonTalk — Oct 22, 2025
- Calcification Couldn’t Stand a Chance Thanks to Penrose Physical Therapy - ThurstonTalk — Jul 3, 2026
- Penrose Physical Therapy in Lacey Hosts Free Pilates Seminar July 30 - ThurstonTalk — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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