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Adapt Psychiatry

4.8 out of 5 · 369 reviews

Psychology • Lackawanna, NY • Since 2020

About

Adapt Psychiatry is a New York-based mental health care provider offering both virtual and in-person therapy and medication management. Key details: - Services: Comprehensive mental health care across ages, including therapy and psychiatric medications; options for virtual appointments and in-person sessions. - Location: Headquartered in Buffalo, NY, with presence in the Philippines; serving patients in the United States (toplyUS) and internationally. - Team: Small, tech-infused practice with 7 employees; leadership includes Executive Director Tanvir Shagar and Technical Architect/Operations Director Steven Bumbera. Clinicians include psychiatrists, nurse practitioners, and licensed therapists. - Focus: Accessible, high-quality mental health care leveraging technology to improve access and coordination. - Contact: hello@meetadapt.com; Phone numbers: (716) 929-6888, (716) 204-4057. If you’re looking specifically in Lackawanna, NY (near Buffalo), Adapt Psychiatry provides local in-person care options and telepsychiatry/teletherapy that can connect you with their clinicians.

Clinic Type

Psychology

Address

Headquartered in Buffalo; clinicians available in numerous cities across New York State

Phone

+1-716-929-6888

Email

hello@meetadapt.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes; hybrid approach with virtual and in-person offices

Services Offered

  • Mental health care
  • Psychiatry
  • Therapy
  • Video/virtual appointments
  • In-person appointments
  • Intake forms
  • Scheduling app
  • Eligibility checks
  • Insurance coordination
  • Patient rights
  • Privacy policy
  • Billing support

Technology & Equipment

  • Scheduling app
  • Telehealth platform
  • Virtual meeting tools
  • Text intake system

Insurance & Payment

  • Health insurance providers (eligible for eligibility checks)
  • Highmark BCBS of WNY
  • Blue Cross Blue Shield
  • Excellus
  • NY-SHIP
  • United Healthcare
  • Optum
  • Oxford
  • Oscar
  • Cigna
  • Tricare
  • NovaSys Health
  • Nova Health Administrators
  • Univera

Health insurance plans accepted; eligibility checks available to determine copays.

Credit/debit cards, Online payments via scheduling app, Insurance billing, Cash, Checks, Phone payments

Languages Spoken

  • English

Pricing

  • Not publicly listed

Current Offers

New patient offer — Not listed (expires Not listed)

FAQs

How does it work?

Intake forms are sent via text, booking through scheduling app, join virtual session from a quiet area.

Intake forms: how long do they take?

Intake forms are sent via text and take about 5 minutes to complete.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • TherapyDB: 4.6 out of 5 stars (211 reviews)
  • Zocdoc: 4.83 out of 5 stars (Not explicitly provided (implied significant number))
  • Tebra: 5.0 out of 5 stars (158 reviews)

Patients praise

  • Kind and compassionate care
  • Attentive and active listening by providers like Dr. Pallavi Kour
  • Effective diagnosis and treatment planning
  • Great overall patient experience
  • Easy access to care through virtual and in-person sessions

Common complaints

  • Some users occasionally report administrative challenges common to medical practices, though specific complaints are limited and largely overshadowed by positive feedback.

"She is kind, compassionate, honest, and genuinely listens."

— Tebra

"Helpful in diagnosing the problem, gave a course of treatment, The entire experience was great, the team at Adapt is phenomenal."

— Zocdoc

"Patients have highlighted the attentive and respectful approach of Dr. Pallavi Kour, who takes the time to listen to concerns and reevaluate diagnoses."

— Wheree.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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