HealthFirst Family
Obstetrics and Gynecology • Laconia, NH • Since 1996 • 2 (Franklin, Laconia) locations
About
HealthFirst Family Care Center, Inc. (Laconia location) offers women's health services as part of its primary care and behavioral health programs. The organization is a Federally Qualified Health Center providing cost-conscious, accessible care across its 5 offices in Franklin and Laconia, NH. Key points for women's health: - Services include women’s health within its family medicine and integrated care framework. - Part of a broader menu: primary care, preventive care, nutrition, behavioral health, and medication-assisted treatment. - Certified Level III Patient-Centered Medical Home, emphasizing coordinated, patient-focused care regardless of insurance status or ability to pay. - Nonprofit with a mission to deliver high-quality healthcare and education across rural New Hampshire communities.
Clinic Type
Obstetrics and Gynecology
Address
HealthFirst Family Care Center
Phone
603-934-1464 (Franklin)
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Does HealthFirst provide care for women during all stages of life?
Yes, with emphasis on prevention and early detection.
What services are offered at HealthFirst Women’s Health?
Gynecological Exams, Family Planning, Prenatal Care, Breast, Cervical and Colon Cancer Screenings, Menopausal Management; Prenatal services are provided by referral to Concord Hospital or Speare Memorial Hospital.
Who is eligible for the Breast and Cervical Cancer Program (BCCP)?
Women ages 21-64 who have no health insurance, insurance that does not cover diagnostic screenings, or have high deductibles or co-pays.
What screening components does the BCCP provide?
Breast exam; pelvic exam and pap smear; and mammogram (if applicable). Cervical cancer screenings are for specific age groups and screening histories as described.
When are mammograms recommended?
For women 50 and over.
Do you welcome patients with and without health insurance?
Yes—we welcome patients with and without health insurance and offer programs to help achieve optimal health.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye / General aggregators: 3.2/5 (40 reviews (Birdeye))
- Birdeye: 3.1/5 (57 reviews)
- rater8: 4.9/5 (variable by location) (246 total ratings)
- WebMD: Not specified (2 reviews) (2 reviews)
Patients praise
- High praise for specific medical providers and clinical staff
- Positive experiences with patient portal communication for some patients
- Some patients describe their overall experience as wonderful or highly satisfactory
- Strong ratings on specific professional rater platforms indicating potential variance in patient satisfaction across different metrics
Common complaints
- Concerns regarding communication and patient follow-up
- Reports of unprofessional or unethical behavior by specific staff members
- Complaints about high provider turnover and lack of continuity of care
- Dissatisfaction with the referral process for specialists
- General negative sentiment regarding administrative staff and customer service tone
"I have had the most wonderful experience so far. Super friendly receptionist/s, I absolutely love my ARNP... Communication is on point through their patient portal as well. Very happy here."
— Patient review via Birdeye"No communication at all with these people. No one wants to do their job... Run away before your insurance is ripped off."
— Patient review via Birdeye"Since I became a patient over 10 years ago, I have had to endure five primary provider changes. No explanations given to the patients."
— Patient review via WebMDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Victoria Nichols, APRN, Family Nurse Practitioner | Laconia, NH - Reviews by rater8 — Jun 11, 2026
- ICYMI: Senator Hassan Visits Community Health Center in Laconia to Discuss Facility Closures & Impacts of Trump’s Cuts to Health Care — Aug 11, 2025
- Mascoma Community Health Center seeks funds to continue medical services - Valley News — Sep 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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