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Franciscan Physician Network Family Medicine Ferry Street Lafayette

4.7 out of 5 · 187 reviews

Family Medicine • Lafayette, IN • Since 2012 • 1 location at Ferry Street Lafayette locations

About

Franciscan Physician Network (FPN) is a nonprofit physician network affiliated with Franciscan Health, operating 6 offices across Indiana, South Suburban Chicago, and Southwest Michigan. Founded in 2012 and headquartered in Mishawaka, IN, it includes family medicine among its services and a broad range of specialties. Key offices include locations in Lafayette area (Ferry/Ferry Lafayette request likely points to a Lafayette-area FPN clinic), with regional coverage in Western (Indiana), Northern (Indiana), and South Suburban Chicago regions. Main contact lines: (555) 555-5555 and (317) 705-4500. Website: directory.franciscanhealth.org.

Clinic Type

Family Medicine

Address

2708 Ferry Street, Lafayette, IN 47904

Phone

1765-449-1555

Email

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Opening Hours

8:00am - 5:30pm

Telehealth

Offers Virtual Visits

Services Offered

  • Family Medicine
  • Primary Care

Team

  • Brooke E Pletcher, MD — MD
  • Carlie Lynn Elston, FNP-C — FNP-C
  • Mahrosh Ahmed, MD — MD

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

8:00am - 5:30pm (location appears to have these standard hours shown across the week in the provided text).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Franciscan Health Official Directory: 4.7 out of 5 (187 ratings)

Patients praise

  • Providers described as caring, attentive, and good listeners
  • Staff praised for being professional, informative, and thorough
  • Efforts made to schedule appointments in a timely manner
  • Patients felt valued and comfortable during visits

Common complaints

  • Perceived dismissal and lack of support from staff
  • Reports of poor communication
  • Concerns regarding provider turnover
  • Some experiences perceived as arrogant or unprofessional demeanor by providers
  • Frustrations regarding medical decisions and insurance issues

"Carlie is a wonderful person. She truly cares about her patience and takes the time to listen. She suggest things to try if necessary. I feel confident in having her for my family medicine."

— Franciscan Health Directory Review for Carlie Lynn Elston, FNP-C

"Dr. Pletcher is the best! She listens and tries to come up with ideas to help. She is a wonderful down to earth person."

— Franciscan Health Directory Review for Dr. Brooke E. Pletcher, MD

"I would not recommend this office. I reached out about a simple medication refill and prior authorization, and instead of helping me, they responded by sending me a cancellation of care letter. I’ve felt dismissed rather than supported..."

— Birdeye Review for Lafayette Family Medicine

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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