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Cleveland Clinic Florida

Hospital / Acute Care • Lake City, FL

Clinic Type

Hospital / Acute Care

Address

Cleveland Clinic Patricia Lichtenberger Medical Plaza, 2150 SE Salerno Rd., Stuart, FL 34997; Tradition HealthPark One, 10050 SW Innovation Way, Port St. Lucie, FL 34987; Indian River Hospital Rosner Family Health & Wellness Center, 3450 11th Court, Vero Beach, FL 32960

Phone

772.212.0732

Email

4thangel@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes, virtual visits via MyClevelandClinic app

Emergency Care

Emergency department/911 recommended for chest pain, shortness of breath, severe symptoms

Services Offered

  • Urgent Care
  • Express Care
  • Ortho Express Care
  • Virtual Visits
  • Walk-in care
  • Same-day/next-day appointments (Ortho Express Care)

Insurance & Payment

  • Most insurance plans are accepted.

Payment, including co-pays, will be required at time of service.

Most insurance plans are accepted, Payment, including co-pays, will be required at time of service

Languages Spoken

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FAQs

What services do Express Care Clinics provide?

Easy access to cost-effective treatment for common medical issues such as cold/cough/flu, conjunctivitis, diarrhea, earache, minor injuries, skin conditions, sports physicals, STD checks, UTIs, and more.

Are appointments necessary at Express Care Clinics?

No appointment is needed; walk-in care is available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Baya Urgent Care): 4.6/5 stars (790 reviews)
  • Birdeye (Mercy Medical Urgent Care): 4.8/5 stars (473 reviews)
  • ComplaintsBoard (Express Care Urgent Care Centers): 2.0/5 stars (10 reviews)

Patients praise

  • Compassionate, dedicated, and friendly staff and providers
  • Efficient, quick, and convenient service, especially when primary doctors are unavailable
  • Helpful and knowledgeable medical personnel who take time to listen to patients
  • Reasonable pricing for certain services like physicals

Common complaints

  • Long wait times and inefficient check-in processes
  • Billing and insurance-related issues, including unexpected charges or collection practices
  • Perceived unprofessionalism or lack of empathy from some staff members and providers
  • Occasional reports of misdiagnosis or failure to provide necessary prescriptions

"The employees there are the MOST DEDICATED & CARING people you will find ANYWHERE..."

— Patient Review, Baya Urgent Care

"Their billing depart is ridiculous... 4 years after a visit I get a notice from [a collection agency]..."

— Customer Review, Express Care Urgent Care Centers (BBB)

"I was taken aback by his obvious disinterest in being there and he was disgruntled at having to work."

— Patient Review, Mercy Medical Urgent Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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