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Northwestern Medicine Audiology

5 out of 5 · 97 reviews

Audiology • Lake Forest, IL

About

Northwestern Medicine Audiology Lake Forest in Lake Forest, Illinois provides comprehensive audiology services including hearing evaluations, vestibular testing, ABR testing, newborn hearing screening, tinnitus evaluation and rehabilitation, central auditory processing screening, and hearing aid selection, fitting, and maintenance. The clinic is staffed by skilled audiologists committed to patient-focused comprehensive care.

Clinic Type

Audiology

Address

1000 North Westmoreland Road, Lake Forest, IL

Phone

8475356464

Email

kflesch@nm.org

Opening Hours

8 am–5 pm

Telehealth

Available

Emergency Care

Emergency Department and Maternity Services located inside hospital’s South Entrance

Services Offered

  • Audiology
  • Hearing evaluations
  • Vestibular testing
  • ABR testing
  • Intraoperative ABR testing
  • Newborn hearing testing
  • Tinnitus evaluation/rehabilitation
  • Central auditory processing screening
  • Hearing aid selection, fitting, and maintenance

Technology & Equipment

  • VNG
  • ECochG
  • VEMP
  • Canalith Repositioning
  • ABR testing

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • Northwestern Medicine Website: 5.0/5.0 (1,118 ratings) for Dr. Laura C. Spinelli (88 reviews)
  • Northwestern Medicine Website: 4.9/5.0 (535 ratings) for Dr. Devan Keesling (Not explicitly stated as review count, 535 ratings total)
  • Healthy Hearing: 5.0/5.0 (4 reviews)
  • Healthgrades: 5.0/5.0 (5 reviews)

Patients praise

  • Professional and knowledgeable care
  • Compassionate and attentive service
  • Effective communication and explanation of procedures
  • Friendly and pleasant staff
  • Helpful, no-pressure approach to audiology needs

Common complaints

  • No significant negative themes or complaints found in available public reviews

"I was delighted with the service I got. I liked how pleasant they were, how they didn't try to sell me anything that I didn't want. I have been going to them for years and they have continually improved my hearing. I've had no complaints whatsoever about them."

— Healthy Hearing (Patient Review)

"Dr. Laura C. Spinelli is outstanding _ professional, compassionate, and truly attentive to her patients' needs. She takes the time to explain things clearly, listens with care, and makes you feel completely at ease."

— Northwestern Medicine (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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