
Northwestern Medicine Audiology
Audiology • Lake Forest, IL
About
Northwestern Medicine Audiology Lake Forest in Lake Forest, Illinois provides comprehensive audiology services including hearing evaluations, vestibular testing, ABR testing, newborn hearing screening, tinnitus evaluation and rehabilitation, central auditory processing screening, and hearing aid selection, fitting, and maintenance. The clinic is staffed by skilled audiologists committed to patient-focused comprehensive care.
Clinic Type
Audiology
Address
1000 North Westmoreland Road, Lake Forest, IL
Phone
8475356464
kflesch@nm.org
Opening Hours
8 am–5 pm
Telehealth
Available
Emergency Care
Emergency Department and Maternity Services located inside hospital’s South Entrance
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos



What Patients Say
Overall sentiment across review platforms: very positive
- Northwestern Medicine Website: 5.0/5.0 (1,118 ratings) for Dr. Laura C. Spinelli (88 reviews)
- Northwestern Medicine Website: 4.9/5.0 (535 ratings) for Dr. Devan Keesling (Not explicitly stated as review count, 535 ratings total)
- Healthy Hearing: 5.0/5.0 (4 reviews)
- Healthgrades: 5.0/5.0 (5 reviews)
Patients praise
- Professional and knowledgeable care
- Compassionate and attentive service
- Effective communication and explanation of procedures
- Friendly and pleasant staff
- Helpful, no-pressure approach to audiology needs
Common complaints
- No significant negative themes or complaints found in available public reviews
"I was delighted with the service I got. I liked how pleasant they were, how they didn't try to sell me anything that I didn't want. I have been going to them for years and they have continually improved my hearing. I've had no complaints whatsoever about them."
— Healthy Hearing (Patient Review)"Dr. Laura C. Spinelli is outstanding _ professional, compassionate, and truly attentive to her patients' needs. She takes the time to explain things clearly, listens with care, and makes you feel completely at ease."
— Northwestern Medicine (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital Opens Two New Patient Pavilions, Enhancing Patient Access to Advanced Care — Feb 17, 2026
- Northwestern Medicine Names Lake Forest Hospital in Recognition of Landmark Gift — Oct 8, 2025
- NUCASLL hosts quarterly Healthy Hearing event — Feb 16, 2026
- Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital opens new patient pavilions | Health News Illinois — Feb 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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