Northwestern Medicine Primary Care Lake Forest
Internal Medicine • Lake Forest, IL • 1 (Lake Forest location) locations
About
Northwestern Medicine Primary Care Lake Forest in Lake Forest, Illinois offers comprehensive primary care services including medical evaluation, diagnostic tests, chronic disease management, preventive care and screening, and coordination with specialists. The clinic's primary care providers specialize in internal medicine, family medicine, or pediatrics and serve as a first point of contact for patients' ongoing health and well-being.
Clinic Type
Internal Medicine
Address
Northwestern Medicine Primary Care Lake Forest, Lake Forest, IL
Phone
8475357157
kflesch@nm.org
Opening Hours
8 am–5 pm
Telehealth
Available (via Northwestern Medicine telehealth)
Emergency Care
Emergency Department located inside hospital; Maternity Services in South Entrance
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered by Northwestern Medicine Primary Care Lake Forest?
Our Primary Care Providers offer comprehensive medical care for you and your family, including medical evaluation and diagnostic tests, chronic disease management, preventive care and screening tests, and coordination with other specialists when needed.
Where are the hospital entrances and parking located?
The hospital Main Entrance is at 1000 North Westmoreland Road with valet and self-parking in Parking Lots 1 and 2. The Emergency Department and Maternity Services are inside the South Entrance; a circle drive can be used for drop-off, with Lot 3 for close parking.
What are the valet parking hours?
Valet Parking is complimentary and available during the following hours: 900 Building Entrance 7:30 am–5:00 pm; 800 Building Entrance 7:30 am–5:00 pm; Hospital Main Entrance 5:30 am–5:00 pm.
How can I access my medical records or portal?
If you are using RelayHealth or athenahealth, your patient portal has changed to the MyNM Patient Portal. Sign up to communicate with your care team online.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Northwestern Medical Group Primary Care at Lake Forest Hospital): 2.8 / 5 (6 reviews)
- Birdeye (Northwestern Medicine Lake Forest Hospital): Not clearly stated in snippets (reviews shown; example negative quotes) (565 reviews)
- Yahoo Local (Yelp rating shown via Yahoo): 5.0 / 5 (from 1 review shown) (1 review)
- U.S. News (Primary Care Physicians at Northwestern Medicine Lake Forest Hospital): 5/5 or 3/5 depending on category/provider listing (snippet shows multiple patient rating + review counts) (23/40/19/21/46/119/14/… reviews shown across listings (multiple counts in snippet))
Patients praise
- Some clinicians/visits are described positively (e.g., feeling comfortable and that staff made a good first impression)
- Patient experience data exists and may include satisfaction measures
Common complaints
- Administrative/appointment scheduling problems and difficulty obtaining appointments
- Long holds/waiting and difficulty getting responses
- Poor staff attitudes/indifference to pain (example: IV placement and requests for ice)
- Hospital-level complaints about staff responsiveness/help and slow response to patient needs
- Very low specific rating (2.8) on Birdeye for the primary care office listing
"“I have not been able to get an appointment there… because the administrative staff there is so inefficient.”"
— Birdeye review snippet for Northwestern Medical Group Primary Care at Lake Forest Hospital"“They say use their app to request refills… I waited… spoke to no one… in complete frustration. This happens every ti…”"
— Birdeye review snippet for Northwestern Medical Group Primary Care at Lake Forest Hospital"“She seemed unconcerned… asked for ice… responded with attitude and reluctance.”"
— Birdeye review snippet for Northwestern Medicine Lake Forest HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwestern Medicine Names Lake Forest Hospital in Recognition of Landmark Gift — Oct 8, 2025
- Northwestern Medicine Lake Forest Hospital Unveils Major Expansion, Doubles Capacity | Lake Forest, IL Patch — Feb 17, 2026
- Northwestern Medicine Finishes $389 Million Lake Forest Expansion - LCP — Feb 19, 2026
- Northwestern Medicine Lake Forest Hospital plans to add open-heart surgery services | Health News Illinois — Aug 27, 2025
- Northwestern Medicine Grayslake Outpatient Center continues to expand – Shaw Local — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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