Lakeside Orthopedic Institute
Orthopedics • Lake Havasu City, AZ • Since 2020 • Several locations in Bullhead City and Lake Havasu City, AZ locations
About
Lakeside Orthopedic Institute (affiliated with Lakeside Spine & Pain) is a Lake Havasu City, AZ-based medical practice founded in 2020. It offers comprehensive orthopedic services including general orthopedics, spine and pain management, physical therapy, foot & ankle, joint replacement, and sports medicine. The Lakeside Spine & Pain unit focuses on interventional, minimally invasive pain relief using evidence-based methods and diagnostic imaging. The organization prioritizes multidisciplinary, personalized care to improve pain, function, and quality of life. Key details: headquarters in Lake Havasu City; 2 employees; founder/medical director Jack Diep. Contact: 928-505-5557 / 928-505-5555. Website: lakeside.health.
Clinic Type
Orthopedics
Address
25 Riviera Blvd. 1791 Mesquite Ave. 1720 Mesquite Ave. #100 Lake Havasu City, Arizona 86403; 3003 Hwy 95 Bldg F #63 Bullhead City, Arizona; 2440 Adobe Road Ste 101-102 Bullhead City, Arizona
Phone
928-505-5557
admin@lakesideoi.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.5 stars (155 reviews)
- WebMD: 3 out of 3 reviews (no specific star average provided) (3 reviews)
Patients praise
- Highly regarded and skilled surgeons
- Compassionate and thorough bedside manner from doctors
- Friendly and kind support staff (e.g., cast technicians, physical therapy team)
- Successful surgical outcomes for joint and shoulder replacements/repairs
Common complaints
- Difficulty reaching the office via phone
- Frustrations with billing and refund processes
- Delays in coordinating physical therapy or treatment scheduling
"Dr. Heiner is a rare type these days and even now that we moved My Husband says he will go right back to Dr Heiner when he is ready for his knees surgery!!"
— Birdeye User Review"I have been waiting over two months for a refund check. I was double billed for my portion of an MRI that I had done in March. I have tried numerous times to call the billing department and have yet to get through."
— WebMD User Review"Dr. HEINER and his staff was amazing! new knee! Very professional and bedside manner was outstanding. But the Office operation mostly AI stunk."
— MapQuest User ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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