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Optima Medical

Primary Care • Lake Havasu City, AZ • 1 location in Central Lake Havasu (Lake Havasu City) locations

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Optima Medical in Lake Havasu City, Arizona, located at 2035 Mesquite Ave, provides primary care and family medicine services including preventive care, chronic disease management, illness treatment, weight loss management, and COVID-19 testing. The clinic offers same-day appointments and welcomes walk-ins, with hours Monday through Thursday 8 a.m. to 5 p.m. and Friday 8 a.m. to 2 p.m.

Clinic Type

Primary Care

Address

2035 Mesquite Ave, Lake Havasu City, AZ 86403

Phone

928-208-4598

Email

info@optimamed.com

Opening Hours

Monday–Thursday 8:00 a.m. – 5:00 p.m.; Friday 8:00 a.m. – 2:00 p.m.

Website

https://optimamed.com/locations/arizona/central-lake-havasu-city/

Telehealth

Available

Services Offered

Primary care
Family medicine
Internist services
Preventive care
Chronic disease management
Illness treatment
Weight loss & management
COVID-19 testing
Same-day appointments
Annual checkups
Walk-ins welcome

Technology & Equipment

Telehealth
Curogram
ECW/portal cloud

Insurance & Payment

—

Most insurance plans accepted, Flexible scheduling, Online appointment booking

Languages Spoken

English

FAQs

(Not provided in text)

(Not provided in text)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Primary Care & Diabetes): 5.0/5.0 (137 reviews)
Birdeye (Dr. Jeff Carls Family Medicine and Aesthetics): 4.8/5.0 (246 reviews)
Healthgrades (Dr. Jeffrey Carls): 4.2/5.0 (56 reviews)
WebMD (Dr. Thomas Powers): 5.0/5.0 (12 ratings)
Healthgrades (Dr. John Moran): 4.4/5.0 (5 reviews)
US News (Dr. Manu Lonial): 5.0/5.0 (84 reviews)
Healthgrades (Dr. John Novales): 5.0/5.0 (3 reviews)
Healthgrades (Dr. Craig Levy): 3.7/5.0 (Not explicitly specified (3 reviews highlighted))

Patients praise

Physicians who are described as thorough, compassionate, and attentive listeners
Staff who are often praised as friendly, knowledgeable, and efficient at specific practices
High levels of satisfaction with personalized care plans and diagnostic thoroughness

Common complaints

Difficulty with office staff responsiveness and friendliness
Long wait times and administrative issues with scheduling tests or procedures
Occasional reports of feeling dismissed or lack of concern regarding specific health conditions

"Dr. Carls is relentless in his desire to have the best plan, for me. I always leave knowing that my issues have been addressed and if not, he will figure it out."

— Birdeye patient review for Dr. Jeff Carls

"From the very first interaction he put me at ease. His whole demeanor was upbeat and positive. He is very personable and most importantly he made me feel heard."

— Healthgrades patient review for Dr. John Moran

"Very rude doesn't seem to care... Dr. Levey treated my daughter with little to no care or concern about her condition."

— Healthgrades patient review for Dr. Craig Levy

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].