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Adirondack Medical Center

5 out of 5 · 532 reviews

Mental Health • Lake Placid, NY

Clinic Type

Mental Health

Address

29 Church Street, Lake Placid, NY 12946

Phone

(518) 523-3311

Email

info@mhanys.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS / Momentary Labs: 5 out of 5 stars (based on HCAHPS surveys) (532 surveys completed)
  • Birdeye (Aggregate): 4 out of 5 stars (28 reviews)
  • Vitals: 4.2 out of 5 stars (Not explicitly stated (Group Practice))

Patients praise

  • high patient satisfaction ratings in standardized surveys
  • praised for dedicated doctors, nurses, and staff in some specialties like bariatrics
  • strong communication from medical staff reported by many patients
  • good cleanliness ratings reported in standardized surveys

Common complaints

  • reports of unprofessional or rude staff behavior
  • concerns regarding emergency department management and wait times
  • perceived incompetence or lack of clarity regarding diagnoses

"The guy they have as the front desk receptionist at the main entrance is about as unprofessional as they come.."

— Birdeye review (AMC)

"The Dr.s, nurses and staff at Adirondack Medical Center are amazing. They are dedicated to their patients needs."

— ObesityHelp review (AMC)

"I wish I could give zero stars. My mother went here and she was told by the nurse practitioner that she saw that they didn't know what was wrong with her."

— Yelp review (Adirondack Health, Lake Placid)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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