Central Florida Health Care
Urgent Care • Lake Wales, FL • Since 1972 • 1 (Lake Wales location) locations
About
Central Florida Health Care, Inc. (CFHC) is a nonprofit, patient-centered primary care provider founded in 1972 and headquartered in Winter Haven, FL. They offer a broad range of services including primary and chronic care, men’s health, dental, endocrinology, HIV & Hep C, nutritional counseling, diabetes education, OB/GYN, optometry, podiatry, and social services. CFHC operates 7 offices across Florida with a focus on serving all community members regardless of ability to pay. Contact: main lines 866-234-8534 or 863-291-5110. Although there is no Lake Wales-specific location listed, CFHC serves Central Florida communities and has a presence in nearby cities such as Winter Haven, Lakeland, Avon Park, and Mulberry.
Clinic Type
Urgent Care
Address
305 W Central Ave, Lake Wales, FL 33853
Phone
(863) 676-0054
billingdept@cfhconline.org
Opening Hours
Monday - Thursday 7:30 am - 5:30 pm; Friday 7:30 am – 5:00 pm
Emergency Care
No explicit emergency services listed
Services Offered
Team
Insurance & Payment
—
Sliding fee, Pay bill link, Cash, Credit Card
Savings plan: Sliding fee program
Languages Spoken
FAQs
What services are available at this location?
Adult Primary Care, Pediatric Primary Care, OB/GYN, Women’s Health Services, laboratory, and chronic disease management.
Location: Lake Wales – what are the hours?
Mon-Thu 7:30 am - 5:30 pm; Fri 7:30 am – 5:00 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3 out of 5 stars (181 reviews (aggregate for network))
- Better Business Bureau (BBB): Not accredited; failure to respond to complaints cited
Patients praise
- General positive average rating across broad review platforms suggesting some satisfied patient experiences
Common complaints
- Difficulties with administrative tasks such as medical record transfers and appointment scheduling
- Reports of long wait times and unresponsive staff at reception desks
- Perceived lack of attentiveness or care from some providers
- Complaints regarding professional communication and office procedures
"This place is the worst, when you walk in there are 5 people sitting at the reception desk, yet no one asks if they can help you."
— Birdeye Review"I am a patient of central health care and the only thing central health care cares about is getting money from the patients health insurance not helping people at all."
— BBB ComplaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Central Florida Health Care INC - Lake Wales, FL - Optum — Dec 14, 2025
- Dental Care - Central Florida Health Care, Inc. (CFHC) serving Lake ... — May 4, 2026
- CFHC Brings Life-Saving Mammogram Access to Lake Wales, Davenport - Central Florida Health News — Sep 19, 2025
- Dermatology - Central Florida Health Care — Sep 23, 2025
- Lab - Central Florida Health Care — Sep 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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