Primary Care: Family Medicine and Internal ...
Primary Care • Lakeland, FL • 10+ Primary Care locations across 5 cities locations
Clinic Type
Primary Care
Address
2815 Lakeland Hills Blvd, Lakeland, FL
Phone
863.284.5000
foundation@myLRH.org
Opening Hours
Mon - Fri 8AM - 5PM (Lab open 6AM - 5PM)
Telehealth
Online scheduling through MyChart for new and established patients
Services Offered
Technology & Equipment
Insurance & Payment
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MyChart online scheduling
Languages Spoken
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FAQs
What services are offered in Primary Care?
Primary Care includes Family Medicine and Internal Medicine with a wide variety of care options and online scheduling through MyChart.
What are the hours for primary care clinics?
Mon - Fri 8AM - 5PM (Lab open 6AM - 5PM)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Freedom Family Practice): 4.8/5 (42)
- Healthgrades (Dr. Ivan Rivera): 4.2/5 (32)
- Vitals (Dr. Agustin Tavares): 3.9/5 (9)
- WebMD (Dr. Jason Saylor): N/A (Average rating not provided) (61 ratings, 12 reviews)
- WebMD (Dr. Luis Favilli): 4.5/5 (21 ratings, 1 review)
- Healthgrades (Dr. Pedro Ruiz): 3.4/5 (10)
Patients praise
- Physicians described as compassionate, thorough, and attentive listeners
- Effective and accurate diagnosis and treatment plans
- Friendly, welcoming, and helpful medical staff (nursing/clinical)
- Efficient in-and-out experience at certain locations
- Appreciation for personalized care that addresses the whole person
Common complaints
- Long wait times for appointments and in the office
- Perceived rudeness or unprofessional behavior from administrative and front-desk staff
- Difficulty communicating with offices, including unreturned messages or calls
- Feeling dismissed, unheard, or rushed during visits
- Frustration with office policies regarding billing, forms, and insurance coverage
- Strict or inflexible grace periods for late arrivals
"Wonderful experience from start to finish. The staff was welcoming, professional, and genuinely caring. The provider took the time to listen, explain everything clearly..."
— Birdeye Review"Rude doctor, rude staff. Wouldn't listen. Got saddled with him with Watson. I avoid going if at all possible."
— Healthgrades Review"Cannot say enough good things about him! He takes all the time needed and includes you in your health decisions... Doctors like him are few and far between..."
— WebMD ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Watson Clinic Family Medicine Medical Providers Announce Name Changes - Central Florida Health News — Jul 23, 2025
- Watson Clinic Recruits Psychiatry, Dermatology, Internal Medicine, Urgent Care Providers - Central Florida Health News — Oct 23, 2025
- Winter Haven Hospital Residency Program Delivers on Retainment Goals - Central Florida Health News — Aug 6, 2025
- Florida Southern College Athletics Partners with Lakeland Regional Health - Florida Southern College — Mar 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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