Washington Gastroenterology
Gastroenterology • Lakewood, WA • Since 2018
About
Summary: Washington Gastroenterology is the largest gastroenterology practice in Washington State with 15 offices nationwide (including the Lakewood area). Headquartered in Tacoma, the privately held group has 92 employees and more than 40 board-certified gastroenterologists plus 20 non-physician providers. They offer outpatient endoscopy procedures (upper endoscopy and colonoscopy) at ambulatory centers, operate across 15 U.S. locations (including near Lakewood, WA), and are active in clinical research. Contact: info@washgi.com, +1 253-272-5127. Website: washgi.com.
Clinic Type
Gastroenterology
Address
3209 S. 23rd Street, Suite 340, Tacoma, WA 98405, US
Phone
18002550234
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
yes
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services does Washington Gastroenterology provide?
Gastroenterology services including endoscopy/colonoscopy, esophageal studies, capsule endoscopy, ERCP, endoscopic mucosal resection, hemorrhoid treatment, sphincterotomy, esophageal dilation, esophageal manometry/motility study, hydrogen breath tests, PEG feeding tube insertion, FibroScan, flexible sigmoidoscopy, colon cancer screening, chronic care management, infusion therapy, virtual care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustindex.io (aggregate for Washington Gastroenterology): 4.6/5 stars (based on company aggregate) (7,289 reviews)
- Birdeye (for Dr. William K. Hirota, MD): 4.2/5 stars (30 reviews)
Patients praise
- Providers described as knowledgeable, thorough, and supportive
- Patients report feeling respected, comforted, and treated with dignity
- Clear explanations regarding diagnoses and treatment options
Common complaints
- Complaints about communication and difficulty reaching the office for test results
- Reports of unprofessional conduct or inadequate care
- Concerns regarding billing practices and high costs for procedures
"These guys are scam artists. I was charged twice the amount for my colonoscopy as I was from another gastroenterologist in the county."
— BBB Review"Dr. Hirota, is simply put, the best doctor in the south sound region. He has the unique combination of outstanding interpersonal skills and patient care, combined with a uncanny ability to troubleshoot complex GI issues. He's incredibly talented."
— Vitals ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Smarter Access, Faster Care: Washington Gastroenterology Improves Specialty Throughput with WovenX — Sep 9, 2025
- Endoscopy Technician - Endoscopy FT - Bellevue, WA 98004 - Indeed — Jun 14, 2026
- [PDF] Private equity in Washington state's health care system | January 2026 — Jan 30, 2026
- Washington Gastroenterology (“WAGI”) Data Breach - Investigated by Federman & Sherwood — Aug 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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