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Madison Eye Care & Associates

4.8 out of 5 · 665 reviews

Ophthalmology • Lakewood, OH

About

Madison Eye Care Associates, Inc is a privately held optometry practice based in Westlake and Lakewood, OH. It provides eye care services and vision products through a small team (4 employees) led by COO Krystal Swiney. The practice focuses on optometry and vision care within the Lakewood/Westlake area and operates as a local eye care provider in Ohio.

Clinic Type

Ophthalmology

Address

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Phone

4408925367

Email

westlake@madisoneyecare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • optometry
  • vision care
  • eye examinations
  • diagnosis and treatment of eye diseases

Insurance & Payment

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Languages Spoken

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Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.8/5 (665 reviews (Lakewood location))
  • Birdeye: 4.8/5 (356 reviews (Dr. Gregory J. Kovats))
  • BestProsInTown: Generally positive (138 reviews (Westlake location))

Patients praise

  • Thorough and knowledgeable optometrists
  • Friendly and helpful staff members
  • Welcoming and comfortable office environment
  • Modern technology and clear explanations during exams
  • Long-term patient satisfaction with specific doctors

Common complaints

  • Issues with eyeglasses fit and quality
  • Difficulty obtaining refunds or addressing order errors
  • Negative experiences with administrative processes or customer service staff
  • Limited appointment availability at certain locations

"Dr Leah Steele was a true pleasure. She has a perky and warm spirit... She is very thorough and knowledgeable, offering different solutions to correct my vision."

— Birdeye review

"After a months long saga I finally have a functional pair of glasses... I am getting the runaround and it..."

— MapQuest review regarding eyeglasses order issues

"Dr. Mogordy is the best! We really trust these doctors... good people, smart people, caring people."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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