Madison Eye Care & Associates
Optometry • Lakewood, OH
About
Madison Eye Care Associates, Inc is a small optometry practice based in Westlake and Lakewood, OH. It provides vision care services and eye care products, operates as a privately held company, and employs 4 people. The current Chief Operating Officer is Krystal Swiney. The team covers medical, management, and marketing roles, with a focus on optometry services. Website: madisoneyecare.com.
Clinic Type
Optometry
Address
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Phone
4408925367
westlake@madisoneyecare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Lakewood): 4.8/5 (356 reviews)
- Yelp (aggregated/sample): 2.6/5 (20 reviews)
Patients praise
- Highly regarded and professional doctors
- Friendly and knowledgeable staff members
- Modern technology and high-quality eye care services
- Comprehensive, thorough eye exams
- Welcoming and cozy office environment
Common complaints
- Reports of long waiting periods for refunds
- Occasional frustrations regarding customer service and administrative communication across both offices
- Mixed feedback on convenience of hours at the Lakewood location
"Overall its a terrific office. The doctors are fantastic and the staff is extremely friendly!"
— Birdeye User Review"Great experiences here for over five years. No wait, well managed, all the best and latest technology combined with old-fashioned courtesy, efficiency, and professionalism."
— Madison Eye Care Patient Testimonial"I am beyond frustrated with this place now. I have been waiting for weeks for someone to provide me with a refund for glasses that should never have been ordered."
— MapQuest User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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