Family Medicine in Lancaster, PA - Find a UPMC Provider
Family Medicine • Lancaster, PA
Clinic Type
Family Medicine
Address
1611 Oregon Pike, Lancaster, PA 17601
Phone
1-800-533-8762
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
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Not a FAQ—this is generic portal information; no explicit question/answer provided.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- UPMC Provider Profile (Dr. Lorin S. Hirsch): 4.9/5 (69 reviews)
- UPMC Provider Profile (Dr. Elliott Hirsch): 4.8/5 (45 reviews)
- UPMC Provider Profile (Dr. Laura May Smith): 4.9/5 (37 reviews)
- UPMC Provider Profile (Dr. Megan Morris Murphy): 5.0/5 (55 reviews)
- UPMC Provider Profile (Dr. Robin Megill): 4.8/5 (19 reviews)
- UPMC Provider Profile (Dr. Christopher G. McLane): 4.6/5 (28 reviews)
- Trucker Guide (UPMC Express Care): 4.3/5 (59 reviews)
Patients praise
- Providers are frequently praised for being good listeners, thorough, and knowledgeable.
- Patients often feel comfortable, heard, and treated with kindness by both doctors and office staff.
- Many reviews highlight consistent, long-term positive relationships with primary care providers.
- Office staff are often noted for being friendly and accommodating.
Common complaints
- Some patients reported feeling rushed during appointments, noting that providers sometimes seemed focused on moving to the next patient.
- Occasional communication lapses, such as delays in returning calls or follow-ups, have been mentioned.
- A few patients described feeling that their concerns were not fully addressed or that the provider appeared distant or impersonal.
"I've never had a doctor who so clearly cares about her patients, truly listens to them, and works with them to figure things out instead of just telling them what they need."
— UPMC Provider Profile (Dr. Laura May Smith)"The doctor only spends 5 minutes with me and doesn't even remember my past appointments. I am just a number to him, not a patient."
— UPMC Provider Profile (Dr. Christopher G. McLane)"Dr. Megan Murphy instantly put me at ease. Her demeanor, knowledge and candid nature was comforting. She listened attentively, took her time to get to know me..."
— UPMC Provider Profile (Dr. Megan Morris Murphy)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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