US Digestive Health
Gastroenterology • Lancaster, OH
About
Gastroenterology Lancaster is a gastroenterology clinic located at 2112 Harrisburg Pike, Suite 202, in Lancaster, PA. The clinic offers doctor's office visits for check-ups and consultations, as well as an endoscopy center providing colonoscopies, ultrasounds, and other medical procedures. Office hours are Monday through Friday, 8:00 am to 5:00 pm.
Clinic Type
Gastroenterology
Address
2112 Harrisburg Pike, Suite 202, Lancaster, PA 17601
Phone
7178694600
Partnerships@USDHealth.com
Opening Hours
Monday 8:00 am - 5:00 pm; Tuesday 8:00 am - 5:00 pm; Wednesday 8:00 am - 5:00 pm; Thursday 8:00 am - 5:00 pm; Friday 8:00 am - 5:00 pm
Telehealth
Call to Schedule a Telehealth Appointment
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Office Information
OFFICE HOURS Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Ketan Kulkarni): 3.7/5 (3)
- Healthgrades (Dr. John Betteridge): 5.0/5 (6)
- Vitals (Dr. John Betteridge): 4.6/5 (5)
- Vitals (Dr. Christopher Shih): 4.6/5
- Vitals (Regional Gastroenterology Associates of Lancaster): 4.3/5 (1)
- Vitals (Dr. Mark Johnston): 4.7/5
Patients praise
- Providers described as caring, knowledgeable, attentive, and professional
- High satisfaction with clear explanations of medical conditions and treatment plans
- Appreciation for thorough clinical histories and effective communication
- Responsiveness via patient portals reported for some physicians
Common complaints
- Reports of rude, dismissive, or impatient staff and provider bedside manner
- Frustrations regarding lack of follow-up on paperwork (e.g., FMLA forms, medical records/referrals)
- Concerns about thoroughness of examinations and diagnostic efforts
- Long wait times for appointments
"I'm my 50 years of Crohn's disease and tons of complications, I've seen many Drs and hospitals and Dr Betteridge is the best."
— Healthgrades (Dr. John Betteridge)"Dismissive. Told me I should be seeing my PCP for my persistent nausea and significant weight loss and not be using their services."
— Healthgrades (Dr. Ketan Kulkarni)"Dr. Shih would not fill out FMLA papers in connection with my IBS condition... Clearly, he doesn't really know what IBS is and how it affects one's life."
— Vitals (Dr. Christopher Shih)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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